Emmanuel Grace

Emmanuel Grace

About

Detail

Abuja, Federal Capital Territory, Nigeria
Contact Emmanuel regarding: 
work
Full-time jobs
Starting at USD6/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 25% verified
  • contract
    Remote Appointment Setter & Lead Generator
    contract
    Jul 2024 - Current (2 years 3 months)
    • Conduct targeted lead generation and web research to build accurate prospect databases of high-intent business owners and decision-makers.
    • Execute high-volume outbound calls, personalized emails, and direct social messaging (LinkedIn/SMS) to engage prospects and initiate discovery.
    • Identify key pain points, build immediate rapport, and qualify leads against strict criteria before scheduling sales meetings for account executives.
    • Manage calendar bookings, send automated appointment reminders, and follow up with leads to minimize no-show rates.
    • Maintain detailed records in CRM, logging call notes, status updates, and follow-up schedules.
  • C
    Cold Calling & Business Development Specialist verified_user Verified experience
    Commercial Solutions
    Jan 2023 - Jun 2024 (1 year 6 months)
    • Managed multi-channel outbound outreach campaigns, making 80+ daily phone calls to warm and cold prospects.
    • Consistently surpassed monthly appointment targets by an average of 18%, converting cold contacts into warm pipeline opportunities.
    • Handled prospect objections regarding timing, budget, and priority, guiding conversations toward value-driven appointments.
    • Partnered with sales leads to refine call scripts, email templates, and outreach messaging tailored to specific market niches.
  • s
    Customer Service & Outreach Representative
    service solutions
    Jan 2022 - Dec 2022 (1 year)
    • Handled inbound/outbound communication across telephone, email, and live chat with high customer satisfaction metrics.
    • Executed organized follow-up sequences for prospective clients, maintaining precise data logging in CRM software.
  • G
    Business Development Representative
    GNG Contracting Nigeria Limited
    Feb 2020 - Apr 2022 (2 years 3 months)
    Handled B2B lead generation, client acquisition, sales outreach, relationship management, follow-ups, and CRM management to support business growth and revenue generation.
Education verified_user 0% verified
  • H
    Higher National Diploma (HND) in Mass Communication (B.Sc. Equivalent)
    Heritage Polytechnic, Akwa Ibom State, Nigeria
    Sep 2019 - Jul 2023 (3 years 11 months)
    Mass communication graduate