Emmanuel Castaneda

Senior Sales Analyst

Lytx, Inc.

Oct 2021 - Sep 2022 (1 year)

Developed Tableau reports and dashboards for quarterly financials reporting, investor presentations, and sales meetings Optimized reporting processes, transitioning Salesforce data reports in Excel to Tableau (SQL) Enhanced accuracy and clarity for real-time decision-making Produced weekly financials reports for senior management Achieved 90% reduction in processing times Improved forecasting reporting with Tableau

Market Data Operations Analyst II

ICE

Jan 2019 - Oct 2021 (2 years 10 months)

Designed comprehensive Excel and Access reports via SQL and VBA aligned with business requirements Business process efficiency, improved workflow through Salesforce dashboards Enhanced metrics and KPI dashboards for team-wide use via Salesforce Provided business insight through dashboards and reports Trained new team members in ServiceNow and Tableau Documented business processes Reconciliation of invoices

Market Data Operations Analyst I

ICE

Nov 2018 - Jan 2019 (3 months)

Developed marketing materials, member outreach, and retention strategies Organized local networking and community service events Led CRM software implementation discussions Leveraged SalesForce, ServiceNow, Tableau, SQL for data-driven insights and streamlined operations Ensured reporting compliance and managed inquires for vendors and clients, reconciled invoices Improved data management processes via Excel and Access, 90% reduction in cycle times Built detailed reports based on business requirements in Salesforce, Access, and Excel Led reporting process improvement projects for entire business units Determined KPIs, designed dashboards in Salesforce and Access Established databases in Salesforce and Access

Client Support Specialist, Operations

ICE

Nov 2017 - Nov 2018 (1 year 1 month)

Analyzed large datasets in Excel as a project manager for client hardware upgrades and data projects Project management, liaison for internal departments and clients Designed SalesForce dashboard/reports for team's daily use Managed client requests on internal systems and Salesforce Provided valuable input on operations improvement

Risk Management Analyst

Watts Water Technologies

Jan 2017 - Nov 2017 (11 months)

Compiled comprehensive reports and financial analyses for senior management from multiple data sources Assisted Supply Chain and Finance departments with reporting using advanced methods in Excel Database management and improved reporting process via Excel Financial analysis, KPI establishment, and building of dashboards Provided insight on RFP's and budget management

Analyst - Contractor

Randstad

Aug 2016 - Dec 2016 (5 months)

Vendor payment and disputes Ad hoc employee requests Account reconciliation

Business Analyst - Intern

Sovos

Jan 2016 - Apr 2016 (4 months)

Built comprehensive Excel reports for management, offering insights into trends and opportunities Data management strategy, ensured data accuracy in Salesforce, extensive Excel analysis Thoroughly documented business processes in order to ensure operational consistency Developed efficient workflows using expertise in Salesforce and Excel Streamlined data management processes

G

Board Member

Greater Lawrence Young Professionals Network

Dec 2015 - Jan 2019 (3 years 2 months)

Sales Operations Analyst - Intern

Empower

Jun 2015 - Jan 2016 (8 months)

Enhanced data management and efficiency in sales operations, resulting in a full-time offer Metrics analysis, KPI reporting, and CRM management using Salesforce, Excel, and VBA Designed and implemented new business processes, reducing processing times by 99% Documented processes for Marketing Managers and Sales Interns training manuals Streamlined onboarding process and ensured efficient operations

Emmanuel Castaneda

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