Emily Rivera

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Mindray of North America

Mar 2025 - Current (1 year 5 months)

Customer Service

Front Desk Office Support

Sunrise Senior Living

Jan 2022 - Current (4 years 7 months)

• Exhibits high level of customer success management for optimal flow of daily interaction and activity • Liaising with physicians, nurses, care managers and executive teams to facilitate execution of resident's needs. • As gatekeeper, monitoring detailed account of incoming guests and visitors to ensure the safety of senior residents and staff • Greeting patients and assisting them to examination rooms, ensuring a welcoming and professional atmosphere. • Create and track resident data information consisting of move ins/outs, re-certifications • Registers, pre-certifies and schedules patients accurately and in a timely manner • Utilize Point Click Care (PCC) software for accurate and efficient billing, documentation, and reporting of

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Sr. Executive Assistant Operations Department Office

PDI, Inc.

Jan 2018 - Sep 2023 (5 years 9 months)

• Organizing Office of the Co- President(s) to arrange complex and detailed travel plans, itineraries, and agendas • Continually using forward thinking to anticipate scenarios utilizing problem solving techniques • Prioritizing needs, expeditiously, proactively to follow-through on items successfully, adhering to timelines, meeting deadlines and exceeding expectations • Intense scheduling and calendar management in global time zones • Executing responsibilities as HR liaison to develop, implement and evaluate onboarding candidates, facilitating background checks and new employee office set upon start date • Create and update PowerPoint presentations, assist in the logistical preparation for meetings and interviews including reserving

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Executive Assistant

BMW of North America

Sep 2016 - Dec 2016 (4 months)

• C-Suite Executive Assistant organizing daily interactions, itineraries, schedules and a myriad of daily tasks for two CEO's simultaneously • HR liaison daily support for developing, implementing & evaluating on-going candidates, background check, office set up upon new employees start date. ◦ Daily interfacing with other C-Suite Executives to facilitate planning of future scheduled events and meetings ◦ Executing to completion the monthly operations production billing and accounts payable

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Executive Administrative Assistant

Volvo of North America

Aug 2016 - Nov 2016 (4 months)

• Resolving product or service problems by clarifying customer's complaint, and following up to ensure resolution • Managing vendor contracts • Creating, reviewing and editing formatted documents, letters and memos • Managing and organizing files • Completing employee time entry and expense report • Responsible for ad hoc project management duties

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Executive Assistant

Allianz Global Investors,

Sep 2015 - Nov 2015 (3 months)

• Responsible for providing direct administrative support to the Chief Operating Officer, Chief Financial Officer, Fund Administration, and for coordination of Fund Board activities. • Organize and attend departmental meetings; handle agenda, minutes and follow-up tasks. • Coordinate calendars for internal and external scheduling of meetings. • Assist with Fund Board meetings and related event planning. • Perform administrative tasks such as expenses, phone coverage, conference room booking, ordering supplies, travel coordination, check requests, etc. • Assume additional tasks and responsibilities as required; willingness to help across teams within the group.

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Sr. Executive Administrative Assistant

SharpElectronicsCorporation,Mahwah,NJ0

Jul 2013 - Apr 2015 (1 year 10 months)

to the V.P. and nine Regional Directors • Coordinated business travel arrangements, managed the calendars, and handled expenses. • Handled all administrative matters related to WebEx, conference calls, and meetings. • Maintained personnel files and records on an ongoing basis for the Home Entertainment Sales Department. • Performed administrative functions for business planning management team, acted as liaison with various contacts for business and personal activity. • Maintained vacation schedules, personal and sick time for the team. • Managed trade show reception for Consumer Electronics Shows, and customer meeting calendar schedules. • Assembled, compiled and maintained data as directed for regularly scheduled reports and presen

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US Sales and Marketing Team Executive Administrative Assistant

TevaPharmaceuticalsUSA,Inc.,WoodcliffLake,NJ

Oct 2011 - Mar 2013 (1 year 6 months)

to nine Executive Directors • Provided additional administrative support to the entire Women's Health Department. • Carried out responsibilities in accordance with the organization's policies, procedures, and state, federal, and local laws. • Supported the legal department to produce Confidentiality Agreements and Master Service Agreements. • Managed complex calendars with competing priorities to keep all executives abreast of meetings, tasks • and to ensure all relevant information was available to navigate throughout the day. • Edited and imported documents into the electronic document management system. • Responsible for global DMF and FDA confidential document agreements. • Assisted in the preparation of meetings – from event pl

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Executive Administrative Assistant to the Executive Management Division

ProvidentBankCorporationHeadquarters,Montebello,NY

Nov 2010 - Sep 2011 (11 months)

• Performed a variety of administrative functions for the Vice President of Commercial Lending and 12 Senior Board of Director Committee Members. • Maintained complex management calendars, records, files, binders and databases. • Scheduled and coordinated global travel arrangements and handled expense reports.

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Marketing Coordinator

Mercedes-BenzUSA,LLC,Montvale,NJ

Jul 2000 - Sep 2006 (6 years 3 months)

to the • Provided support for advertising materials from the beginning concept to the final production by ensuring adherence to legal, product management and corporate guidelines. • Monitored project costs and schedules to maximize efficiencies. • Implemented and maintained production advertising on Mercedes Benz site. • Coordinated national & international travel plans, expense reports, meetings, conference calls & video conferencing. • Managed and retained purchase orders, invoices, and credits related to production budgets. • Coordinated calendar events on major productions and events with audio recording and video running footage locations. • Ensured incoming invoices remain within departmental budget; investigated budget credits

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Executive Administrative Assistant

Sony Electronics,

Apr 1993 - Oct 1998 (5 years 7 months)

• Provided administrative support to the Director of National Accounts and the Customer Service Department. • Prepared weekly accounts receivable and monthly status reports. • Heavy calendar scheduling, national and international travel plans, coordinated high level meetings • Acts as the contact for external meetings and is responsible for collaborating with Strategic Sourcing and Procurement to manage and negotiate contracts for off-site meetings as well as managing meeting/event budgets within the approval limit. • Anticipate and make recommendations for catering for meetings and events scheduled over meal periods. • Connects with the accurate departments to share findings and may work with teams on acquiring new solutions. • Mana

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