Emily Lemmon
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Emily Lemmon

Emily Lemmon

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Fan Services Representative at Baltimore Orioles
Baltimore, Maryland, United States

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Résumé

Jobs verified_user 0% verified
  • BALTIMORE ORIOLES
    Fan Engagement and Client Services Representative
    BALTIMORE ORIOLES
    Apr 2021 - Current (4 years 2 months)
    Responsible for generating revenue and assisting all areas of the Ticketing and Fan Services department including: ticket operations, fulfillment, member needs and gameday experiences • Assisting with all queue calls, customer service emails and client relationships • Tracking and logging Birdmail while using Archtics to process ticket requests and sales
  • The First Tee
    Account Manager
    The First Tee
    Dec 2019 - Feb 2021 (1 year 3 months)
    • Provided first class customer service while creating one of a kind fan experiences for current clients and prospective businesses • Sold season ticket packages and premium hospitality for Jaguars home games and Daily's Place Amphitheater events using Ticketmaster with it's affilitate API system, Archtics • Retained and serviced base of season ticket member accounts as 1 of only 4 NFL teams to host fans in 2020
  • The First Tee
    Account Manager
    The First Tee
    Dec 2019 - Feb 2021 (1 year 3 months)
    • Provided first class customer service while creating one of a kind fan experiences for current clients and prospective businesses • Sold season ticket packages and premium hospitality for Jaguars home games and Daily's Place Amphitheater events using Ticketmaster with it's affilitate API system, Archtics • Retained and serviced base of season ticket member accounts as 1 of only 4 NFL teams to host fans in 2020
  • The First Tee
    Account Manager
    The First Tee
    Dec 2019 - Feb 2021 (1 year 3 months)
    • Provided first class customer service while creating one of a kind fan experiences for current clients and prospective businesses • Sold season ticket packages and premium hospitality for Jaguars home games and Daily's Place Amphitheater events using Ticketmaster with it's affilitate API system, Archtics • Retained and serviced base of season ticket member accounts as 1 of only 4 NFL teams to host fans in 2020
  • The First Tee
    Inside Sales, Sales Exectuive, Senior Sales Executive
    The First Tee
    Oct 2016 - Nov 2019 (3 years 2 months)
    • Promoted and sold season tickets, premium hospitality packages and sponsorships • Developed and implemented strategies to increase new sales and retain current clients • Promoted the Chesapeake Bayhawks of the Major League Lacrosse at community events to build awareness and generate interest while prospecting potential new partners • Fulfilled tickets and sponsorship agreements using Ticket Return ticketing system and Score CRM
  • The First Tee
    Inside Sales, Sales Exectuive, Senior Sales Executive
    The First Tee
    Oct 2016 - Nov 2019 (3 years 2 months)
    • Promoted and sold season tickets, premium hospitality packages and sponsorships • Developed and implemented strategies to increase new sales and retain current clients • Promoted the Chesapeake Bayhawks of the Major League Lacrosse at community events to build awareness and generate interest while prospecting potential new partners • Fulfilled tickets and sponsorship agreements using Ticket Return ticketing system and Score CRM
  • The First Tee
    Inside Sales, Sales Exectuive, Senior Sales Executive
    The First Tee
    Oct 2016 - Nov 2019 (3 years 2 months)
    • Promoted and sold season tickets, premium hospitality packages and sponsorships • Developed and implemented strategies to increase new sales and retain current clients • Promoted the Chesapeake Bayhawks of the Major League Lacrosse at community events to build awareness and generate interest while prospecting potential new partners • Fulfilled tickets and sponsorship agreements using Ticket Return ticketing system and Score CRM
  • The First Tee
    Golf Coach and Board Member
    The First Tee
    Apr 2016 - Current (9 years 2 months)
    • Served on the Taste for The First Tee board (annual fundraiser) to secure sponsorships, donations and raise money for all youth programs • Utilized Salesforce in the front office to drive enrollment numbers and track sponsorships/ donations
  • The First Tee
    Golf Coach and Board Member
    The First Tee
    Apr 2016 - Current (9 years 2 months)
    • Served on the Taste for The First Tee board (annual fundraiser) to secure sponsorships, donations and raise money for all youth programs • Utilized Salesforce in the front office to drive enrollment numbers and track sponsorships/ donations
  • The First Tee
    Golf Coach and Board Member
    The First Tee
    Apr 2016 - Current (9 years 2 months)
    • Served on the Taste for The First Tee board (annual fundraiser) to secure sponsorships, donations and raise money for all youth programs • Utilized Salesforce in the front office to drive enrollment numbers and track sponsorships/ donations
  • W
    Client Services Assistant
    Washington Football Team
    Sep 2015 - Feb 2018 (2 years 6 months)
    Organized sponsorship fulfillment/ ticket fulfillment at Washington Football Team home games for ESPN 980 clients and sponsors including Koch Industries and Pepsi Co. • Assisted event sponsors with marketing efforts by interacting with local fans and ensuring that promotions were executed with different Washington Redskins former and present players • Participated in grassroots marketing in the D.C. area including brand awareness campaigns and client promotions
  • W
    Client Services Assistant
    Washington Football Team
    Sep 2015 - Feb 2018 (2 years 6 months)
    Organized sponsorship fulfillment/ ticket fulfillment at Washington Football Team home games for ESPN 980 clients and sponsors including Koch Industries and Pepsi Co. • Assisted event sponsors with marketing efforts by interacting with local fans and ensuring that promotions were executed with different Washington Redskins former and present players • Participated in grassroots marketing in the D.C. area including brand awareness campaigns and client promotions
  • W
    Client Services Assistant
    Washington Football Team
    Sep 2015 - Feb 2018 (2 years 6 months)
    Organized sponsorship fulfillment/ ticket fulfillment at Washington Football Team home games for ESPN 980 clients and sponsors including Koch Industries and Pepsi Co. • Assisted event sponsors with marketing efforts by interacting with local fans and ensuring that promotions were executed with different Washington Redskins former and present players • Participated in grassroots marketing in the D.C. area including brand awareness campaigns and client promotions
Education verified_user 0% verified
  • The University of Alabama
    Bachelor of Arts in Communication and Information Sciences Public Relations
    The University of Alabama
    Aug 2011 - May 2015 (3 years 10 months)