Emily Calero
About
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Business Analyst | Product Strategy Micro-certified (PSC)™️ | Product Led-Growth Micro-Certified (PLGC)™️
Quito, Pichincha, Ecuador
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Résumé
Jobs
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Business AnalystThe BridgeOct 2023 - Current (3 years 1 month)• Conducted product discoveries for a digital core transformation project to understand business needs, processes, and services. • Elicited functional and non-functional requirements from key stakeholders/end users. • Analyzed requirements and identified existing gaps to determine the priorities to elicit in upcoming discovery sessions. • Translated customer needs and business requirements into comprehensive product requirements specifications (user stories, use cases, user flows, logic flows and functional specifications). • EYectively planned sprints (2 sprints in advanced) and managed the backlog. • Facilitated SCRUM ceremonies (sprint planning, backlog refinements, retrospectives) during development phases. • Provided production- BBusiness Analyst/Product AnalystBallast Lane ApplicationsMay 2021 - Sep 2023 (2 years 5 months)• Collaborated with cross-functional teams to define product mission, goals, and product strategy. • Collaborated with design and market research teams in conducting user research to understand user needs and pain points with the purpose of proposing valuable, viable, usable, and feasible solutions. • Collaborated and proactively communicated across diYerent departments (specially sales, and customer support teams) to gather user feedback. • Conducted product discoveries in high-complex projects for US-based clients: from developing the discovery strategy, collaborating with cross-functional teams to conduct workshops and interviews with the client's teams to proposing a comprehensive solutionand a product roadmap. • Elicited functiona
- WProject Management AssistantWebCreek Technology IncApr 2021 - Sep 2021 (6 months)• Facilitated meetings with clients and further clients' requests related to project management. • Identified and analyzed project risks throughout the SDLC. • Performed BA activities in multiple projects such as: gathering customers' needs, creating process flow diagrams, breaking down functional requirements and specifications up to converting them into user stories. • Led and managed multiple teams in internal projects. • Collaborated across diYerent departments (specially Finance, HR, Sales, and IT teams) to gather user feedback and functional requirements for internal projects.
Education
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- Multilingual BSPUCE
- AAPI