E

Emilio Javier Ramírez García

About

Detail

ITSM Consultant / Scrum Master
Monterrey, Nuevo León, Mexico
Contact Emilio regarding: 
work
Full-time jobs
Starting at MXN140k/month ~USD7.91k/month

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Softtek
    ITSM PROCESS SPECIALIST public Remote experience
    Softtek
    Mar 2022 - Current (4 years 7 months)
    • Service management and Project management consultancy and operations for several customers:
    • A Federal Telecomunications Agency (México)
    • A Global major retailer (Mexico)
    • A Global textile manufacturer (Mexico)
    • A Regional airline (USA)
    • An international producer and marketer of beverages (USA)
    • A Global Development Bank (USA)
    • A National Bank (USA)
    • A Global reward program management (USA)
    • A Global logistics operator (Canada)
    • A National energy investment fund (Mexico)
    • INDEPENDENT CONSULTANT
    IT Service Management, IT Project Management, IT Governance & Information Security Consultancy
  • T
    Deputy Director of Cloud Services, Quality and IT Service Management
    Teledinámica México S.A de C.V
    Apr 2017 - Jun 2018 (1 year 3 months)
    Voice, Data & Video Solutions.
    • Deputy Director of Cloud Services, Quality and IT Service Management.
    • Cloud services design
    • ISO 9001:2015 & ISO 20000-1:2015 process adoption and certification
    • Structuring and operation of internal IT Service Management department
  • Helicon
    Project Consultant
    Helicon
    Oct 2016 - Mar 2017 (6 months)
    Software Development
    OCTOBER 2016 – MARCH 2017 MONTERREY, MEXICO
    • Project Consultant
    • Support in the adoption of SCRUM framework
    • Gathering of functional requirements for software development projects
  • X
    Operations Director - Project Manager
    Xpertis
    Jan 2016 - Sep 2016 (9 months)
    • Web services department direction
    • XPERTIS www.xpertis.com
    Integral solutions for IT Service Management & Project Management
  • A
    Associate Consulting Director
    ATENOS CONSULTING & SERVICES
    Apr 2013 - Dec 2015 (2 years 9 months)
    • Teletón
    • Puerto Terrestre Los Andes
    • Presidencia de Chile
    • Ministerio de Relaciones Exteriores
    • Empresas Transoceánica
    • AGUNSA
    • Dirección de Bibliotecas, Archivos y Museos de Chile
    • La Araucana
    • Servicio Agrícola y Ganadero de Chile
    • Servicio Electoral de Chile
    • KDM
    • ATENOS CONSULTING & SERVICES www.atenos.com
    IT Project Management, IT Service Management and Human Capital
  • P
    PMO Director
    May 2011 - Mar 2013 (1 year 11 months)
    • Implementation and operation of Project Management Office (PMO) for Banco Santander Chile, leading a team of 25 Project Managers with a portfolio of 115 IT projects.
  • Danilo Black
    Software Development Projects
    Danilo Black
    Mar 2005 - May 2010 (5 years 3 months)
    IT Solutions Provider.
    MARCH 2005 - MAY 2010 MONTERREY, MEXICO
    • Technical pre-sales of IT solutions for strategic accounts:
    • Axtel
    • Government of Nuevo León State
    • Autonomous University of Nuevo León
    • Software Development Projects Director
    • Ministry of Agriculture and Rural Development
    • DANILOBLACK www.daniloblack.com
    Electronic Media Consulting Firm.
  • G
    Chief Technology Officer
    Government of the State of Tamaulipas
    Apr 2000 - Dec 2000 (9 months)
    • Director of Web Development
    • Televisa
    • Letras Libres
    • GOVERNMENT OF THE STATE OF TAMAULIPAS www.tamaulipas.gob.mx
    Public administration
  • Danilo Black
    Director of Internet Services
    Danilo Black
    Feb 1999 - Apr 2000 (1 year 3 months)
    Electronic Media Consulting Firm.
  • F
    Corporate Webmaster
    FINANCIERO Financial Services
    Feb 1996 - Mar 1997 (1 year 2 months)
  • Grupo Reforma
    Webmaster
    Grupo Reforma
    Apr 1995 - Jan 1996 (10 months)
    • Graphic co-editor
    • Web Developer
  • (
    Web & multimedia Developer
    (Autonomous University of
    Nov 1994 - Mar 1995 (5 months)
    Higher education
  • W
    Webmaster
    Oct 1993 - Feb 2024 (30 years 5 months)
    • Web & multimedia Developer
    • Apple Macintosh user support and training
  • D
    Media Consulting Firm
    Danilo Design Groupº
  • Softtek
    IT Services Global Consultancy firm
    Softtek
Education verified_user 0% verified
  • UANL
    Diploma in Internet Security
    UANL
    Jan 1999 - Sep 2023 (24 years 9 months)
  • D
    Design and Multimedia professor
    Aug 1998 - Jan 1999 (6 months)
  • S
    Bachelor of Engineering in Electronics and Communication Engineering
    School of Mechanics & Electricity Engineering - UANL
    Jan 1991 - Jan 1993 (2 years 1 month)
  • S
    Bachelor of Industrial Design
    School of Architecture - UANL
    Jan 1987 - Jan 1992 (5 years 1 month)