Multicultural and fully bilingual (English/Spanish) with international experience in five countries. Skilled in creative communication, leadership, and talent management. Proven success in client-facing roles, project leadership, and adapting to fast-paced environments. Currently pursuing a degree in Advertising and Public Relations.
Contact Emilio regarding:
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Account Manager
Wishpond Technologies
Aug 2024 - Current(1 year 9 months)
• Managed over 60 client accounts, ensuring satisfaction and effective communication.
• Specialized in identifying and addressing client concerns to maintain positive relationships.
• Simplified complex platform functionalities for non-technical clients, enhancing user experience.
• Contributed to a startup environment at SalesCloser AI, driving client retention and engagement.
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Founder & Talent Manager
Horizon Talent Agency
Jan 2024 - Current(2 years 4 months)
• Led a team of 5 DJs and an influencer, managing all aspects of their careers.
• Negotiated contracts and secured bookings, enhancing visibility and opportunities for clients.
• Developed social media strategies to elevate brand positioning and engagement.
• Established a robust network to facilitate new client bookings, driving business growth.
Marketing Intern
TracyLocke
Jun 2023 - Mar 2024(10 months)
• Supported market research initiatives to enhance shopper marketing campaigns.
• Collaborated in brainstorming sessions to generate innovative product ideas.
• Assisted in pitch preparation, leading to successful client presentations.
• Contributed to product design discussions, enhancing the shopper experience from packaging to placement.
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Logistics Intern
PEDIDOSYA (DELIVERY HERO)
Jun 2021 - Sep 2021(4 months)
• Managed real-time logistics issues, ensuring seamless communication between personnel and delivery teams.
• Oversaw inventory management, optimizing stock levels to improve operational efficiency.
• Conducted onboarding and training sessions for new personnel, enhancing team performance and service quality.
Admissions Assistant
University of Tampa
Aug 2020 - Mar 2021(8 months)
• Guided engaging campus tours for groups of 40+ prospective students, showcasing university life.
• Analyzed candidate data using Excel to streamline the admissions process and improve decision-making.
• Served as the first point of contact for visitors, enhancing the university's image and fostering a welcoming environment.
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Volunteer
PGA Tour (NBC)
Mar 2017 - Jan 2018(11 months)
• Provided real-time insights from inside the ropes during PGA Tour events for NBC Sports.
• Monitored specific players and communicated updates to broadcast HQ, enhancing viewer engagement.
• Collaborated with production teams to ensure accurate and timely reporting, contributing to seamless broadcasts.