Emilio Caballero Rodríguez

Helpdesk Escalation and DevSecOps Engineer

Pantera Capital

Oct 2024 - Current (11 months)

Focused on resolving high-priority Level 3 technical issues within the Microsoft ecosystem. My responsibilities include optimizing identity and access management, automating workflows using PowerShell, and collaborating on infrastructure projects in hybrid environments. Additionally, I leveraged my experience with Azure and AWS for cloud deployments, implementing Infrastructure as Code (IaC) using PowerShell and Terraform to streamline processes. I monitored systems effectively using Prometheus and custom scripts, managed SQL Server databases, and handled both Windows and Linux administration tasks. Furthermore, I utilized Git for version control, supported security and network-related escalations, and ensured comprehensive documentation of

PowerShell Developer

Auxis

Sep 2024 - Dec 2024 (4 months)

• Automated and optimized critical administrative tasks using advanced PowerShell scripting and batch files. • Developed scripts to improve system monitoring, maintenance, and deployment processes, ensuring high performance and reliability. • Identified and resolved scripting-related issues to enhance operational workflows. • Administered and managed Windows Server environments, providing robust support for critical infrastructure. • Used Kubernetes for managing containerized applications and optimizing system scalability. • Worked with Golang for API development and backend automation tasks. • Implemented DevOps workflows for infrastructure automation and continuous deployment. • Leveraged skills in release management

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Security & Compliance Support Engineer

Allyis (Microsoft Contractor)

Oct 2023 - Apr 2024 (7 months)

• Supported enterprise-level clients by managing Microsoft Exchange Security & Compliance configurations, ensuring adherence to regulatory standards. • Collaborated with Microsoft Premier Customers, incident managers, and developers to resolve escalated issues and provide in-depth product troubleshooting. • Automated security processes using PowerShell, optimizing compliance workflows and auditing tasks. • Supported hybrid email migrations and troubleshooting SMTP relay issues, ensuring seamless transitions during tenant-to-tenant and hybrid setups. • Implemented security best practices for Kubernetes environments, while also engaging in compliance monitoring using Microsoft tools to enhance security oversight. • Handled release c

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Support Engineer L2

Noventiq

Aug 2023 - Aug 2024 (1 year 1 month)

• Delivered technical support for Microsoft Office 365, focusing on complex customer issues related to Exchange Online, SharePoint, and identity management. • Automated support processes using PowerShell, creating custom scripts for enhanced efficiency in daily operations. • Managed Network Operations Center (NOC) tasks, including monitoring, patching virtual machines, and upgrading Kubernetes clusters. • Implemented and managed Relativity Server and eDiscovery tools for contract compliance, monitoring service utilization, and automating contract renewal processes. • Collaborated with cross-functional teams to resolve escalations, ensuring customer satisfaction and operational continuity. • Used Kubernetes to deploy and monitor di

L2 Infrastructure Engineer

Intertec

Sep 2020 - Jan 2023 (2 years 5 months)

• Led the migration of global Windows infrastructure from Microsoft Hyper-V to Azure, ensuring seamless transitions across multiple sites. • Designed, deployed, and configured Azure environments, including virtual machines, storage solutions, and networking components. • Managed and administered Active Directory, including domain controller promotions and Group Policy Object (GPO) configurations. • Developed and maintained PowerShell and BAT scripts to automate tasks such as user provisioning, system monitoring, and data backups. • Delivered comprehensive support for Windows Server and Desktop environments, including installation, configuration, and issue resolution. • Configured and managed DNS, DHCP, RDP, routers, switches

MDM Data Analyst

3m

Feb 2019 - Jan 2020 (1 year)

• Validated and cleansed master data for enterprise-wide deployments, ensuring 100% data accuracy. • Conducted data quality analysis and collaborated with cross-functional teams to enhance data integrity. • Generated actionable reports on data quality metrics to inform strategic decision-making. • Leveraged skills in release management and CI/CD pipeline automation to streamline data deployment processes, ensuring efficient integration of master data across systems. • Collaborated with DevOps teams during go-live processes, utilizing tools like PowerShell for data checks and ensuring robust data validation. • Documented data recovery strategies across systems, enhancing overall data governance and reliability. • Worked extensive

Emilio Caballero Rodríguez

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