Elsy Pérez
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Digital Products Developer and Sales Specialist | Documentation and Procedures Specialist| BDC Specialist
Cabudare, Lara, Venezuela
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Résumé
Jobs
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- BBusiness Development Center (BDC) Specialist public Remote experienceSep 2025 - May 2026 (9 months)•Managed end-to-end lead conversion process, from initial contact to qualified appointment setting, ensuring a consistent pipeline of sales-ready opportunities (SQLs). •Applied consultative selling techniques and customer psychology principles to identify needs, overcome objections, and increase lead-to-appointment conversion rates by 25–35%. •Designed and implemented high-converting follow-up sequences via WhatsApp and email, improving lead engagement, response rates, and conversion velocity. •Executed inbound and outbound prospecting strategies, handling multi-channel communication (calls, chat, email, messaging platforms) to maximize lead qualification. •Tracked and optimized sales KPIs (conversion rate, response time, appointment rate,
- AAppointment Setter public Remote experienceAlarms of FloridaMar 2025 - Sep 2025 (7 months)As an Appointment Setter, I excelled in CRM management, demonstrating advanced proficiency in platforms such as HubSpot to streamline lead tracking and engagement. I effectively applied lead qualification methodologies, to identify and filter high-quality leads, ensuring a focused approach to sales efforts. My role involved professional lead management across multiple channels, including WhatsApp Business, outbound calls, emails, and social media, to maximize outreach and conversion rates. Additionally, I utilized chat support skills to provide prompt and accurate responses to inquiries across various media platforms such as TikTok, WhatsApp, Facebook, and Instagram, enhancing customer engagement and facilitating product sales. This multifa
- TFull Stack Developer (MERN & TypeScript) | Product Owner | End-to-End Delivery | Agile | SaaS | AFullstack Web DeveloperTu Gestion MovilAug 2020 - May 2025 (4 years 10 months)•Led end-to-end development and delivery of web-based products (restaurant systems, e-commerce platforms, medical appointment solutions), driving up to a 35% increase in revenue through scalable and user-centric applications. •Acted as Product Owner, defining product vision, roadmap, and backlog prioritization, ensuring alignment with business goals and stakeholder expectations. •Managed stakeholder relationships (clients, business teams, technical teams), translating business requirements into technical solutions and ensuring high-impact product delivery. •Designed and developed full stack applications using MERN stack (MongoDB,PostgreSQL,SQL, Express, React, Node.js) and TypeScript, with the ability to quickly adapt to new technologies an
- AWeb Designer | SEO Specialist | Digital Marketing & Sales | Google Ads | Meta Ads | Conversion Optimization public Remote experienceAtreo SistemasDec 2010 - Aug 2022 (11 years 9 months)• Designed and launched a conversion-driven website aligned with target market needs, enabling scalable online sales and improving digital acquisition channels. • Planned, executed, and optimized paid media campaigns (Google Ads & Meta/Facebook Ads), achieving a ROAS of 4:1 and generating a consistent flow of high-quality leads (MQLs/SQLs). • Managed the end-to-end sales funnel, including lead generation, segmentation, nurturing, and follow-up, increasing lead-to-customer conversion rates by 20–30%. • Handled inbound and outbound sales activities (live chat, phone calls, cold outreach, appointment setting), strengthening pipeline velocity and revenue generation. • Optimized landing pages and user experience (UX/UI) to reduce friction and in
- BProject Manager verified_user Verified experienceBargomcaDec 2001 - Aug 2010 (8 years 9 months)• Led the implementation of Standard Operating Procedures (SOPs) aligned with ISO 9001, achieving a 25% reduction in operational inefficiencies and improved process standardization. •Managed technical and business requirements from internal and external stakeholders, ensuring 100% alignment with project objectives and reducing rework by 20%. •Coordinated cross-functional teams (IT, operations, and business) using Agile methodologies (Scrum/Kanban), achieving 95% on-time project delivery within defined scope. Oversaw project planning, tracking, and execution using ClickUp, increasing team productivity and project visibility by 30%. •Managed stakeholder communication through structured reporting, dashboards, and executive meetings, improving
Education
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Certificación Programación Web public Remote experienceUneweb InstitutoDec 2020 - Jun 2021 (7 months)- IngenieríaUniversidad Fermín Toro