El Ricky Namuag Sales And Marketing Specialist

Appointment Setter Outbound Engagement Specialist

ScalableOS

Sep 2025 - May 2026 (9 months)

• Complete a minimum of 150 outbound dials per day using a Orum dialing tool to maximize efficiency. Use Apollo to generate leads and look for additional contact numbers. Accurately log all activities in Hubspot, including calls, contacts, appointments set, and outcomes. • Offer IT products & services to book appointments. • Confirm scheduled appointments to improve sit rates and reduce no-shows. Stay informed about current promotions and events to confidently address prospect inquiries.

Va - Sales and Marketing Specialist

Outsource Access

Jul 2021 - Aug 2025 (4 years 2 months)

• Engaging with Hubspot contacts to learn their pain points and uncover needs to get them interested in booking an appointment. • Send marketing email campaigns to offer our services and achieve financial success. • Exhaust LinkedIn Sales Navigator to generate potential leads. • Manage social media accounts, emails, calendars, and create SOPs. • Create Flyers and Banners using Canva for blog postings, branding & promotions.

Sales Business Executive

Full potential solutions

Apr 2018 - May 2021 (3 years 2 months)

• As a B2B Sales Executive in the telecommunications sector, my role involves driving sales growth with end-to-end process. Produce revenue generation by acquiring new customers, managing client relationships, and promoting products/services. Qualify leads using Salesforce tool and make outbound calls to business owners in USA and Canada. Generate leads via LinkedIn Sales Navigator.

M

Customer Success Specialist

Microsourcing Philippines Inc.

Jan 2013 - Mar 2018 (5 years 3 months)

• Manages B2B/B2C via Zendesk tickets and chat inquiries. Provide support for a SaaS/Fintech company that offers embedded finance tools to e-commerce merchants using Magento, WooCommerce, and Shopify. Create and develop Knowledge Base articles (SOPs). • Facilitate Onboarding and conduct overdue payment outreach.

El Ricky Namuag

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