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Elkin Mauricio Arcila Florez

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Especialista Marketing Digital
Bucaramanga, Santander, Colombia

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Résumé


Jobs verified_user 0% verified
  • avianca
    Project and Continuous Improvement Specialist
    avianca
    Sep 2023 - Current (1 year 10 months)
  • T
    SAP GRC Security Consultant
    Tata Consultancy Services
    May 2023 - Sep 2023 (5 months)
    HBE Security Analyst, in charge of the administration and assignment of roles and accesses related to SAP in the different areas: ABAP, MM, SD, FI, CO, and WM, - Presentation and approval request for 12 SAP roles related to the IT departments, achieving risks mitigation. - Working instructions created for 5 processes from end to end. - More than 500 access requests were solved, achieving the right configuration and user assignment through ServiceNow and SAP GRC.
  • S
    Payroll Analyst
    Summa Digital Service Center
    Sep 2022 - Mar 2023 (7 months)
    Payroll and Master Data Tester, in charge of the right configuration in the ERP Midasoft, taking into account the data mapping in SAP and SuccessFactors accordingly to the company's needs.
  • C
    Professional development
    Career Break
    Jun 2022 - Aug 2022 (3 months)
    Learning and Development in projects on Python, Javascript, Unix, HTML and CSS.
  • C
    Bereavement
    Career Break
    May 2022
  • Rappi
    People Ops Analyst
    Rappi
    Jan 2022 - Apr 2022 (4 months)
    - Developed a new method to report master data novelties between the teams, achieving a reduction of times from 6 days to 2 days in completing the updates related to onboarding, promotions, terminations, and other periodical activities. - Ensured SAP HCM required updates and configuration for the company with more than 2.000 active employees, avoiding wrong calculations and reducing the number of off-cycles runs from 12 to 2. - Defined and implemented controls in the payroll process, reducing the number of errors in payments significantly.
  • A
    Systems Analyst
    Americas Business Services - ABS
    Oct 2020 - Dec 2021 (1 year 3 months)
    - Had the responsibility to approve, associate, and audit SAP HCM roles for more than 300 team members. - Ensured integral support for the 20 Hire to retire teams for Canada and US. - Developed an automated location audit for a 14.000+ headcount. - Created 16 different queries for the final users related to human resources, making the master data consult easier and faster. - Managed more than 100 different UAT, ensuring the quality of the developments before their transport to the PRD environment.
  • A
    Junior Systems Analyst
    Americas Business Services - ABS
    Jul 2019 - Oct 2020 (1 year 4 months)
    - Had the responsibility for the register, calculation, and payment of benefits for a 2000+ unionized employees located in Canada - Accomplished the SOD controls for more than 25 groups of roles and 300+ final users. - Ensured the support to the questions and requests of employees, HR, and third parties through ServiceNow, hangouts, and emails.
  • OneLinkBPO
    Customer Service Agent
    OneLinkBPO
    Nov 2016 - Feb 2019 (2 years 4 months)
    - Defined and implemented the APIS reporting process to the legal air authorities located in Canada, US, and London for Avianca's flights, - Successfully got legal agreements with the CBP department, avoiding over 200 thousand dollars fines. - Supplied excellent customer service for Supercell's players and Avianca's passengers through the different channels of attention such as Helpshift, Avaya (Phone), Outlook, using different software for the update and consult like Amadeus, Pandora, and Jira.
  • M
    Office Assistant II
    Mercomfenalco
    Apr 2016 - Sep 2016 (6 months)
    - Managed the warehouse inventory with 700+ items, updating the related kardex forms. - Updated the accounting registers related to 2 years in the goods reception process.
  • C
    Professional development
    Career Break
    Jan 2012 - Jan 2016 (4 years 1 month)
    Improvement in my English as a second language and taking my studies in management
  • TODO ASEO LTDA
    Logistics Assistant
    TODO ASEO LTDA
    Apr 2011 - Nov 2011 (8 months)
    - Coordinated the accomplishment of shipments, - Participated in the picking process for the regional sales, - Evaluated the quality of the different processes in the development of the logistics chain.
Education verified_user 0% verified
  • Udacity
    Intro to Programming Nanodegree, Computer Programming
    Udacity
    Mar 2022 - Aug 2022 (6 months)
  • Servicio Nacional del Aprendizaje-SENA
    Technology in Management, Tecnología en la gestión empresarial/Procesamiento de datos
    Servicio Nacional del Aprendizaje-SENA
    Jul 2013 - Oct 2016 (3 years 4 months)
    Technology in Management
  • Servicio Nacional del Aprendizaje-SENA
    Logistics Technician, Logistics
    Servicio Nacional del Aprendizaje-SENA
    Oct 2010 - Oct 2011 (1 year 1 month)
    Logistics Technician
  • U
    English Advanced User, Languages
    UIS Language Institute
    Oct 2008 - Dec 2012 (4 years 3 months)
    English Advanced User
Awards verified_user 0% verified
  • A
    Role Model ABS
    Americas Business Services - ABS
    Jan 2021
    Reconocimiento por cumplimiento de objetivos anuales por encima de las expectativas establecidas para el año 2020
  • OneLink BPO
    Servicio Incredyble
    OneLink BPO
    Oct 2018
    Reconocimiento por rendimiento sobresaliente durante el período trimestral por la gestión realizada en el departamento APIS de la aerolínea Avianca