Elizabeth Henriquez Back Office Medical Coordinator

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appoitment setter

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Customer Service Specialist

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Jan 2021 - Mar 2026 (5 years 3 months)
Customer Service Specialist

Merrick Bank

Mar 2018 - Aug 2021 (3 years 6 months)

A dedicated and results-oriented Customer Service Specialist with [X] years of experience in the banking and financial services industry, specializing in credit card products. Known for delivering exceptional customer support, resolving complex issues, and providing efficient solutions in a fast-paced environment. Adept at managing customer relationships, troubleshooting account problems, and promoting products to enhance customer satisfaction and loyalty. • Engaged with a creator community to foster positive relationships and gather insights, which indirectly informed strategies for improving customer engagement and support, ensuring a holistic approach to client satisfaction.

Elizabeth Henriquez