Eliezer Ed Campos Laux
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Senior Scrum Master
Celaya, Guanajuato, Mexico
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work
Full-time jobs
Starting at
MXN70k/month ~USD3.79k/month
Résumé
Jobs
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Senior Scrum MasterChubbMar 2022 - Dec 2022 (10 months)Scrum Master for a Dev team in charge of implementing a Global platform for LATAM.- Technical (Agile) Project ManagerRed HatJun 2021 - Mar 2022 (10 months)
- Scrum MasterRed HatFeb 2020 - Jun 2021 (1 year 5 months)
- DevOps Scrum MasterSofttekSep 2019 - Feb 2020 (6 months)
- Scrum MasterSofttekOct 2018 - Sep 2019 (1 year)Responsible for facilitating Scrum ceremonies between teams (Offshore and Nearshore). Follow up on impediments and risks until solved. Contact between teams and responsible for presentation of demos as well as for grooming sessions. In charge of maintaining the dashboards and artifacts for the project. Duties:
• Facilitate the teams (Offshore and Nearshore) with anything needed to deliver the functionality that is required sprint by sprint
• Responsible to remove the impediments for the scrum team
• Arrange daily stand-up meetings, facilitate meetings, schedule meetings, demo and decision-making processes to ensure quick inspection and proper use of adaptation process
• Responsible to conduct Retrospective Meetings < - Product Owner, Scrum Master & Business AnalystScio ConsultingAug 2017 - Jul 2018 (1 year)Responsible for documenting User Stories and requirements from the Clients applying SCRUM. Product owner for three different projects and Business Analyst. Contact between Clients and the Dev Team; in charge of documenting, presenting and developing proposals that generate value to the Clients. Responsible for following up, grooming and creating Backlog's items. QA tasks also performed when required. Duties:
• Responsible for documenting User Stories and Clients' requirements.
• Analyze the requirements and present them to the Dev Team for estimation and feedback.
• Contact the Clients and provide feedback from the Dev Team.
• Coordinate and present evidence of the product being developed.
• Coordinate all SCRU - BIT Auditor, PMO, Security Expert & IT QA ChiefBACHOCO Inc.Jan 2013 - Aug 2017 (4 years 8 months)Accountable for managing all IT projects. Responsible for documenting, providing and following up delays, budget, risks and known issues to the PMO of the company. Also responsible for auditing the policies and procedures that IT has to follow according to SOX (Sarbanes and Oxley) standards. Duties:
• Responsible for all the documentation and follow up of the IT projects.
• Responsible for BACHOCO's IT PMO.
• Creation of technical documents and ITIL based documents to provide proper and complete information regarding the projects.
• Writing detailed and summarized project progress reports
• Tracking activities against the detailed project plans.
• Creation of documents, checklists and procedures aligned t - Project ManagerAlutiiq LLCJan 2012 - Jan 2013 (1 year 1 month)Accountable for managing a government project involving external budget and international vendors. Responsible for the management of all the resources involved in the project, which were national or international vendors, technicians, engineers and outsourced personnel. Duties:
• Responsible for all the documentation and follow up of the project.
• Providing technical support regarding the infrastructure that was acquired for the project.
• Responsible for the relationship with the Client, Stakeholders, Vendors and Technical team.
• Responsible for preparing the QA checklists and revising them with the Client and Final User of the project.
• Preparation of the information and BOMs in order to get quotes, inquir - IT Specialist Retail Support & Project ManagerAdidas GroupNov 2010 - Jan 2012 (1 year 3 months)Accountable for providing tech support to all the stores in Mexico. Accountable for the management and inventory of all the hardware and software needed in the stores. Responsible for preparing and configuring all the hardware (Servers, POS, Retail devices) needed for new openings. Duties:
• Responsible for providing technical support to all adidas-Group Stores in Mexico and to Users in the Corporate Office.
• Maintaining and fixing the computers and devices the Stores used.
• Analysis of information needed in order to avoid delays with the projects.
• Checking and monitoring of Microsoft Dynamics NAV application in order to avoid problems and data loss with the Stores Databases.
• Responsible for the creation - Project Manager on SiteDellSep 2010 - Nov 2010 (3 months)Responsible for retaining one of the most important clients for Dell Mexico. Accountable for providing all the tools required for the implementation of the servers and the closure of the project. Responsible for providing critical information about the project to the Senior PM. Duties:
• Representing Dell Mexico as the supplier for Ferromex, checking the final steps of the project to be completed smoothly.
• Monitoring and delivering all the tools the engineers required for the correct implementation of the servers at Ferromex.
• Following up and tracking all the requirements that the client had in order to fulfill them as soon as possible to avoid further delays.
• Creation and development of the documents required - Project Manager SR. & IT ConsultantAvonSep 2009 - Nov 2010 (1 year 3 months)Accountable for implementing processes from ITIL in Avon's Tech Support managing the restructuration of all the area in order to support a bigger operation. Responsible for the Field Support area in the Corporate Office in Mexico City. Duties:
• Providing support with the implementation of the Service Desk project in Mexico.
• Tracking and follow up of the project and the implementation of ITIL on business and operational processes of the Service Desk.
• Responsible for identifying and ensuring that AVON would have all the requirements and procedures needed to align the Service Desk's operations to ITIL.
• Monitoring, tracking and checking the implementation of the Incident and Problem processes.
• Processing a - HELP DESK ANALYST AND TRAINERMerckJun 2008 - May 2009 (1 year)
- SERVICE DESK ANALYST, ACCOUNT ADMINISTRATOR AND SUPERVISORGetronicsAug 2007 - Jun 2008 (11 months)
Education
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- Bachelor of TechnologyUTEL UniversityJan 2018 - Jan 2021 (3 years 1 month)
- Business Information SystemsUniversidad del Valle de MéxicoJan 2007 - Jan 2010 (3 years 1 month)