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Eliazar Rosario

About

Detail

Santo Domingo, Distrito Nacional, Dominican Republic
Contact Eliazar regarding: 
work
Full-time jobs
Starting at USD1.8k/month
Flexible work
Starting at USD10/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • One Park Financial
    Collections Team Lead
    One Park Financial
    Jan 2025 - Jul 2025 (7 months)
    • Maintained compliance with industry regulations, ensuring appropriate documentation of all collection activities.
    • Coordinated cross-functional efforts to streamline account handoffs between departments for seamless service delivery.
    • Streamlined processes by identifying inefficiencies and implementing solutions to optimize productivity.
    • Analyzed accounts receivable data to identify trends and prioritize collection efforts accordingly.
    • Participated in strategic planning sessions, contributing valuable insights on collections process improvements based on firsthand experience in the field.
    • Negotiated settlements with customers, balancing company objectives with customer satisfaction goals.
    • Managed re
  • ThoughtFocus
    Senior Data Analyst
    ThoughtFocus
    May 2024 - Jan 2025 (9 months)
    • Produced monthly reports using advanced Excel spreadsheet functions.
    • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
    • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
    • Exhibited high energy and professionalism when dealing with clients and staff.
    • Improved decision-making processes with accurate data analysis and visualization techniques.
    • Managed approximately 40 incoming calls per day from customers.
  • Trueshore
    Healthcare Customer Service Team Lead
    Trueshore
    Jul 2023 - Apr 2024 (10 months)
    • Championed continuous improvement initiatives that resulted in optimized processes leading to cost savings for the organization.
    • Developed succession planning strategies to ensure continuity of leadership within the team and facilitate smooth transitions during organizational changes.
    • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
    • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Alorica
    Sales Representative
    Alorica
    Aug 2022 - Oct 2022 (3 months)
    • Forged strong partnerships with industry influencers to elevate brand reputation within the market.
    • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service meeting goals and exceeding expectations.
    • Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
    • Listened to customer needs and desires to identify and recommend optimal products.
    • Recommended complementary purchases to customers, increasing revenue.
Education verified_user 0% verified
  • C
    Associate of Applied Science: Illustration
    Chavon La Escuela De Diseño
    May 2022
  • C
    High School Diploma
    Colegio Loyola
    May 2016