Elias Anthony Luis Perez Senior Cloud Infrastructure systems Engineer

Senior Cloud Engineer and DevOps Engineer

Tata Consultancy Services

Dec 2022 - Current (3 years 5 months)

Being part of the Google Cloud Platform Services Management Team in America Region, Cloud Infrastructure and services monitoring, Administration of Google Cloud Identity and Access Management, Administration of Cloud Code Repositories Using Azure DevOps Repositories and GIT, CI/CD, Versioning of changes, Creation and Administration of Infrastructure as a code using Terraform, Attention to requirements by customers, Storage Resources Management, DevOps Practices, Provide Support to GCP Users.

Senior Cloud Infrastructure Systems Engineer

Tata Consultancy Services

Dec 2022 - Current (3 years 5 months)

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Senior Cloud Engineer

Bankaya

Jun 2022 - Nov 2022 (6 months)

Google Cloud Platform Services Management, Cloud Infrastructure and services monitoring and management, API'S Management, Kubernetes clusters monitoring and management, Workloads design, test and deploy, App Versioning, Usage of terraform to create new cloud resources, Use of Ansible to manage cloud resources, Monitoring and status reports of cloud environments and services, Azure resources management, Amazon Web services resources management, CI/CD, Cloud Storage resources management, Cloud IAM Management, Cloud RDS Management.

Cloud Engineer

Noblesoft Technologies

Feb 2022 - Sep 2022 (8 months)

Being part of the Google Cloud Platform Professional Services Team to analyze design and provide complex solutions for new cloud environments for google customers, Renovate and redesign cloud environments and infrastructure of google customers, Improvements in performance to increase the efficiency of the usage of resources, creation of workloads accordingly to customer requirements, creation of terraform code to create environments according to the google cloud recommendations and best practices, Administration of cloud infrastructure of GCP customers, Provide support to Google Cloud Customers on specific or various requirements.

Senior Cloud Infrastructure systems Engineer

Infosys

Jun 2021 - Mar 2023 (1 year 10 months)

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Senior Cloud Infrastructure Systems Engineer

Infosys Technologies

Jun 2021 - Feb 2022 (9 months)

Operate as an Infrastructure Technical Support Representative for Google Cloud Platform doing activities like determine root cause of the Google Cloud customers issues, Provide troubleshooting on time accordingly with Internal Google procedures, quality reviewer for the interactions between TSR and customers, Trainer for the recently hired people on Infra Shard, provide support and assistance to other TSRs with their cases and give recommendations to them.

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Jr bilingual infrastructure and support Manager

CONDETEC

Jan 2020 - Jun 2020 (6 months)

Be the Bilingual Infrastructure and technical support manager for INSITUM offices in Mexico, South America and Europe. (Brazil, Chile, Argentina, Colombia, España) Supervision of support team operations, manage and delegation of tickets to support engineers, administration and configuration of network infrastructure and Access controls to critical systems, configuration and remote support to the equipment and network infrastructure (f irewalls, switches, Access points), administration of the Google console Suite, creation of users in the Active Directory, Preparation of network infrastructure, servers, and computers for the transition to Accenture, monitoring and diffusion of the Information Security Management System, asset assignations an

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Jr bilingual infrastructure and support Manager

INTOSYS

Aug 2019 - Jan 2020 (6 months)

Offer on site and remote technical support exclusively for Airlines and special projects such as UNITED AIRLINES, COPA AIRLINES, VOLARIS, WINGO, AMERICAN AIRLINES, BANORTE, SABRE, and some others, switches maintenance, Routers y VOIP SYSTEMS, following the protocols and schedulings of the organizations, VIP support to different direction executives of the attended organizations, on site and remote bilingual support, reparations and maintenance to computing equipment and aeroportuary equipment, problems solving with the different systems used by the airlines, information backup, problems resolutions with the users of the Active Directory, System image reinstallation, installation and uninstallation of software, equipment migration, operative

Technical Support Engineer

Grupo ITISA

Dec 2018 - Aug 2019 (9 months)

Servers administration, Azure Servers and SAAS administration, SAP On premise Migration to AZURE Infrastructure, Azure Fundamentals Study, assets management and inventories, VIP Support, Preventive and corrective hardware & software support, registry and updating of tickets progress in the tickets management software,administration and installation of software adquired by the organization, dissatended installations over the network, installation packages modification, contact and status tracking with providers, problems solving, follow-up protocols to attend and solving of problems, Administration of organization network, renovations of licences, programs and contracts. Projects análisis for sof tware and hardware adquisitions, configuratio

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On site and Field Support Engineer

Sinteg en México

Sep 2018 - Oct 2018 (2 months)

Preventive and corrective hardware & software support, installation and configuration of device drivers, tracking and closing of support tickets, on site and f ield support (HP). Customer support, remote support, servers administration.

Support Technician

freelance

Jun 2018 - Sep 2018 (4 months)

Hardware and software maintenance, consulter on the use of programs and software, remote support using third part software (teamviewer) and by phone, reinstallation of operative systems, system optimization, software installation required by the client, preventive and corrective maintenance, scheduling of preventive and corrective hardware & software maintenance.

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On site and Remote Technician

CAPPA 8

Oct 2017 - May 2018 (8 months)

custumer support, hardware & software on site & remote support, customer support by phone, LAN networks support & structured cables replacement, network hardware support & peripheral devices support, HDD clonation, information migrating, warranty tracking, solving IT tickets, remote software support.

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Customer Support executive, seller and Technician

WRC SYSTEMS

Oct 2017 - May 2018 (8 months)

Operative systems reinstallation, detection and diagnostics of failures in hardware and software, software selling, installation and configuration of antivirus software, LAN Networks design, creation and management, Warranty tracking, Support by phone, preventive and corrective hardware & software support.

Elias Anthony Luis Perez

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