Elia Morice Human Resource @ PowerPlacing | Recruitment, B2B2C, Outsourcing |

Human Resources & Recruitment Manager

PowerPlacing

Oct 2024 - Current (1 year 7 months)

Recruitment and Talent Acquisition: Develop and implement recruitment strategies to attract top talent, manage end-to-end recruitment process (job postings, interviews, selection, etc.) Workforce Planning: Collaborate with department heads to forecast hiring needs and develop job descriptions for various positions. HR Policy Development: Create, implement, and update HR policies and procedures in line with company

Employee Relations Manager

PowerPlacing

May 2023 - Oct 2024 (1 year 6 months)

Overseeing the hiring process, from identifying staffing needs to sourcing candidates, conducting interviews, and making hiring decisions, onboard and negotiate contracts between new hires and the companies. Develop benefits packages, including sick leave, vacation time, parental leave and health insurance. Developing and implementing effective onboarding programs for new hires to help them integrate seamlessly into the remote work environment. Building and maintaining relationships with contractors upper management and partners to ensure customer satisfaction and foster business growth.

Operations Manager

DayPorter

Jul 2022 - May 2023 (11 months)

Managing all aspects of the company's operations. This includes setting strategic goals, developing policies and procedures, and ensuring the smooth day-to-day functioning of the company while managing the company's payroll system, and ensuring accurate and timely payment to employees. Providing regular reports to senior management on the company's performance, highlighting key metrics, and using data to make informed decisions.

C

Community Coordinator

Jan 2022 - Jul 2022 (7 months)

Proactively engaging with community members through various channels, such as social media platforms and virtual events. Responding to inquiries, comments, and feedback to maintain a positive and interactive environment. Monitoring community discussions and interactions to ensure they adhere to the company's guidelines and values. Addressing any inappropriate behavior or conflicts that may arise in a respectful and constructive manner. Creating relevant and engaging content, such as social media updates, videos, and podcast editing, to keep community members informed and interested in the company's offerings and updates.

A

Account Manager

Oct 2021 - Jan 2022 (4 months)

Promptly addressing any challenges or issues that arise for clients, and working collaboratively with internal teams to find appropriate solutions. Developing account plans to outline strategies for meeting client needs, setting goals, and establishing action plans for achieving them. Identifying opportunities for upselling or cross-selling additional products or services to existing clients to drive account growth. At the same time, working to retain clients by addressing any concerns and ensuring their ongoing satisfaction.

S

Sales Development Representative

Aug 2021 - Oct 2021 (3 months)

Actively prospecting and identifying potential customers through various channels, such as cold calling, cold emailing, social media, and targeted research. Assessing the suitability of leads by gathering information about their needs, interests, and potential fit with the company's services. Initiating contact with leads to introduce the company's offerings, educate them about the value proposition, and schedule follow-up meetings.

Telesales Specialist

Concentrix

Oct 2020 - Aug 2021 (11 months)

Making proactive outbound calls to current clients with the aim of engaging them, understanding their needs, and promoting additional products or services that align with their requirements. Receiving incoming calls from current clients who have inquiries, requests, or wants to buy a product. Identifying opportunities to upsell or cross-sell relevant products or services to current clients.

A

Founder

Atelier de Ideas

May 2015 - Current (11 years)

Directly involved in the creation of bows and accessories for kids, while selling the product to other entrepreneurs that are offering the same service to others. Sourcing high-quality materials and supplies needed for creating the bows and accessories. Promoting the bows and accessories through various marketing channels. Setting competitive and profitable pricing for the handmade products while managing production costs.

Elia Morice

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