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Elia de los Angeles Chávez Oporta

About

Detail

Managua Department, Nicaragua
Contact Elia regarding: 
work
Full-time jobs
Starting at USD4k/month

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • J
    Media Buyer
    Jet Fuel Agency
    Nov 2023 - Current (3 years)
    Managed strategy and execution across platforms like Google, Bing, YouTube Discovery, and Meta, aligning tactics with platform strengths.Optimized paid search campaigns, handling budgets, conversion tracking, bids, and keyword strategies to meet performance goals.Managed Local Services Ads (LSA) campaigns in the US across industries such as Home Services, Healthcare, Automotive, Professional Services, and eCommerce.Oversaw monthly budgets ranging from $1K for small businesses to $350K for large-scale, established companies with aggressive lead-generation goals.Handled client communications, aligning strategies with goals and collaborating with account managers to drive success.Provided detailed performance reports and insights to guide camp
  • Top Growth Marketing
    Search Media Buyer
    Top Growth Marketing
    Jun 2022 - Oct 2023 (1 year 5 months)
    Managed day-to-day campaigns across search (Google, Bing, Pinterest, Meta) and various channels.Coordinated the launch of Search, Shopping, Display, DSA, Discovery, YouTube, and Pmax campaigns.Managed budgets, monitored campaign costs, ROI metrics, and purchase volume.Delivered strong results for Meta e-commerce and lead generation clients, building and scaling campaigns.Kept up with audience trends and new media technologies.
  • White Shark Media
    Account Manager - Client Experience
    White Shark Media
    Apr 2019 - Jun 2022 (3 years 3 months)
    Managed 38 businesses across the US for Google, Bing, and Meta.Optimized campaigns using data analytics to enhance performance.Launched and tested campaigns, driving improvements through experimentation.Delivered Meta e-commerce and lead generation results, scaling campaigns effectively.Supported SEM and holistic digital marketing strategies.
  • W
    Senior Manager - Retention Dept.
    Webhelp Nicaragua
    Jul 2018 - Apr 2019 (10 months)
    Drive team sales performance. Coaching; conducting training sessions; developing outcome improvement resources. Making support readily available; integrating support with routine job functions.
  • W
    Supervisor of Service Dept.
    Webhelp Nicaragua
    Jul 2017 - Jul 2018 (1 year 1 month)
    Performance measurement: Identifying current performance gaps between current and desired goals per metrics. Control team attendance records, salary plans, vacation and staffing schedules and forecasts
  • W
    Supervisor of Escalations (ASG)
    Webhelp Nicaragua
    Jan 2017 - Jul 2017 (7 months)
    Report, analyze and resolve system, customer, and operational issues that impact service quality. Assist in administering team attendance records, salary plans, vacation and staffing schedules and forecasts
  • W
    Quality Assurance Analyst - Service, Retention and Escalations
    Webhelp Nicaragua
    Jan 2016 - Jan 2017 (1 year 1 month)
    Monitoring and calls evaluations, develop, recommend, and monitor corrective and preventive actions. Evaluate adequacy of quality assurance standards. Recruit new waves for escalations.
  • W
    LOIE Specialist - Service and Retention
    Webhelp Nicaragua
    Nov 2015 - Dec 2015 (2 months)
    Live monitoring for LOIE PreventionAction plan for outliers-LOIE prevention talk to Current and new waves.Coaching and follow ups
  • C
    Customer Service Representative (US Cellular)
    Convergys Nicaragua
    Oct 2014 - Dec 2015 (1 year 3 months)
    Account management, payments, technical support, and activation of mobile devices and troubleshooting. Track and follow-up all customer requests in a timely manner.
Education verified_user 0% verified
  • N
    Marketing postgraduate
    National University of Science and Technology. (UNICIT)
    Jan 2022 - Dec 2022 (1 year)
  • W
    Investment diploma
    Wall Street. (BURSATILE)
    Jan 2017 - Dec 2017 (1 year)
    Fundamental and technical analysis and also operations in the stock and options in the market.
  • N
    Finances postgraduate
    National University of Science and Technology. (UNICIT)
    Jan 2015 - Dec 2015 (1 year)
  • P
    Business management degree
    Polytechnic University of Nicaragua. (UPOLI)
    Jan 2014 - Dec 2014 (1 year)