I have over 15 years of experience as a Customer Service Representative, handling a wide range of accounts across various industries. My background includes strong expertise in sales, appointment setting, and customer support, allowing me to effectively meet client needs and contribute to business growth.
Contact Elgie regarding:
work
Full-time jobs
Timeline
work
Job
school
Education
Résumé
Jobs
verified_user
0% verified
Customer Service Consultant
Diversify
Sep 2021 - Aug 2023(2 years)
⚫Communicate with customers regarding their inquiries, orders, pricing, and how their products be shipped.
T
Customer Service Representative
Teleperformance Philippines, Inc.
Sep 2011 - Sep 2018(7 years 1 month)
⚫Doing inbound calls and helping customers especially with their balances that showing up in the system.
Q
Customer Service Representative
Qualfon Philippines, Inc.
Nov 2007 - Jul 2011(3 years 9 months)
⚫Handled inbound calls and assisted customers with inquiries and concerns related to Tracfone products and services.
V
Virtual Assistant (Freelance)
O
Outbound Sales Agent
⚫ Doing outbound calls (Cold Calling) to buyers and sellers regarding their real estate and letting my client know.
Inbound Sales Agent
Home Alliance
⚫ Received inbound calls from customers requesting appliance repair appointments and successfully converted inquiries into sales by booking technician visits for in-home service.
O
Outbound Agent
OfficePartners360
⚫Doing an outbound call (Cold Calling) to customers and letting them know that they are qualified for our complimentary service for Wayfair account.