E
Eleonora Kolesnikova
About
Detail
Bogota D.C., Colombia
Résumé
Jobs
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- EEntrepreneurJan 2014 - Current (12 years 10 months)• Provide Russian and piano lessons. • Offer professional Russian-Spanish translation services. • Manage business operations and client relationships.
I use ChatGPT as a practical professional productivity tool for research, analysis, drafting and editing written communication, organizing information, creating and improving educational and professional materials, and developing structured solutions to work-related tasks. I also use ChatGPT to refine ideas, improve communication in English and Spanish, and support day-to-day planning and problem-solving. 
Russian Language InstructorBerlitzMar 2021 - May 2025 (4 years 3 months)• Teach Russian to students of various proficiency levels. • Develop personalized study programs emphasizing linguistic and cultural comprehension. • Apply strong administrative and communication skills to enhance learning experiences. Translation- CCustomer Service and Support AgentApr 2011 - Mar 2012 (1 year)Helping and supporting clients on their journey
- CCall Center agentApr 2011 - Mar 2012 (1 year)Worked on-site at Convergys in Bogotá, providing customer service for AT&T USA-based clients. Communicated with English-speaking customers from different U.S. states, including Texas and Kansas, through phone and online messaging. Resolved payment and account-related issues and provided information about AT&T products and services, including mobile phones and TV services. Performed cross-selling by identifying customer needs and recommending relevant products and services.
- CClient Support AgentApr 2011 - Feb 2012 (11 months)Ayudar a los clientes
- HHydrogeological EngineerSep 1983 - Dec 2000 (17 years 4 months)• Conducted hydrogeological research and environmental impact assessments.
• Specialized in groundwater management, geotectonics, and climatology.
• Managed projects related to water resource planning and mineral exploration, while also leveraging my experience in CRM (Customer Relationship Management) to enhance client interactions and ensure that stakeholder needs were effectively addressed throughout the project lifecycle.
Education
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- Barista CertificationLa Salle CollegeJan 2018 - Mar 2018 (3 months)
- MMaster of ScienceSep 1983 - Dec 2020 (37 years 4 months)
- AMaster of ScienceAzerbaijan State Oil and Industry UniversityJan 1978 - Jan 1983 (5 years 1 month)