Customer Service Representative
The Home Depot
Dec 2021 - Sep 2023 (1 year 10 months)
Address customer complaints by offering solution, frequently within a time, to guarantee the client's satisfaction.
To properly recommend a product or service to a customer, learn to recognize their needs or preferences.
Understand the company's operating systems in order to interact with incoming customers adequately.
To be able to handle requests, orders, applications, or forms.
If required, collaborate with coworkers to address customer issues.
To assist in enhancing sales, marketing, and operational requirements, provide input to other departments.
To be able to respond to any inquiries from customers, become intimately familiar with the merchandise.