Eilyn Rojas
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Costa Rica
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IT RecruiterProdigiousMay 2021 - Current (4 years 5 months)- Talent Acquisition ExecutiveBATFeb 2020 - May 2021 (1 year 4 months)- Responsible for the end-to-end recruitment process. - Oversee and execute the recruiting process according to policies and procedures. - Coordination of the entire hiring process: Job Posting, Brief Calls, Sourcing, Phone Screening, Assessments, Background Checks, Offers. - Working closely with HRBP´s, Line Managers, Stakeholders, and Vendors to understand and recruit the best talent according to the profile requisition and ensure high quality of service. - Experience in multicultural strategies that impact the business, with full knowledge in sourcing platforms, strategic recruitment techniques, interviews, and recruitment channels. - Handling the open positions of the region to fulfill the established times and metrics (SLA).
- Talent Acquisition Specialist3mMay 2019 - Feb 2020 (10 months)- Manage the full life cycle recruiting processes from sourcing to closing the candidate for different segments of business within the GSC in Costa Rica. - Lead end to end recruiting processes and initiatives working proactively with the hiring managers and HRBP´s to understand the business needs in terms of human capital and develop specific strategies - Plan and implement company talent acquisition strategies.
- RecruiterLionbridgeMar 2018 - May 2019 (1 year 3 months)- Recruit new linguist candidates, using both traditional and creative methods to attract qualified individuals. - Recruiting activities include researching languages, searching linguistic and ethnic communities on the internet, networking with like-minded organizations, placing ads in periodicals, and working with Lionbridge subcontractors. - Meet qualification targets for priority languages provided by the Resource Manager. - Report data and performance metrics to management on a weekly basis. - Identify and arrange new sourcing and networking events.
- Talent Acquisition CoordinatorEquifaxOct 2017 - Feb 2018 (5 months)- Complete complex scheduling for onsite interviews involving multiple participants, arranging travel for candidates, coordinating conference rooms and lunch, greeting and escorting candidates and visiting interviewers from remote offices - Conduct credit and background screens - Facilitate new hire onboarding working with phone support, real estate, IT and HR as needed - Assist with reporting on various Talent Acquisition metrics - Collect documentation for all new hires - Utilize applicant tracking system (Workday) to gather information and resumes as needed for various tasks
- HExecutive Administrative AssistantHewlett Packard EnterpriseJan 2016 - Apr 2017 (1 year 4 months)- Responsible for performing tactical and strategic administrative support tasks for upper executive-level employees of the organization.
- Executive AssistantDXC TechnologyJan 2016 - Jun 2017 (1 year 6 months)- Responsible for performing general administrative support tasks involved in an organization assisting supervisory and non-supervisory employees. These tasks may include, but are not limited to, general filing and records maintenance, compiling data for reports, assisting with administrative tasks associated with the cost center(s) budget(s), scheduling appointments and meetings, calendar maintenance for employees, answering/screening telephone calls, preparing expense reports, preparing/editing presentations, making travel arrangements, distributing mail, greeting/escorting visitors, assisting new employees, duplicating, and other established general administrative tasks.
- Junior Administrative AssistantIBMApr 2015 - Dec 2015 (9 months)- Support the daily operational requirements for executives by managing their calendar, international travel arrangements, expense processing, and charge card reconciliation among others.
- Deposits AssociateBank of AmericaNov 2013 - Oct 2014 (1 year)- Customer service and personalized assistance to clients. - Resolve fraud issues. - Handle checking and savings accounts. - Handle financial banking policies and procedures.
- TClaims & Eligibility AssociateTeletechJun 2013 - Nov 2013 (6 months)- Providing clients with healthcare plan information, billing, doctor, and hospital details. - Off phone tasks such as processing payment for customer insurance claims.
- TTechnical Support and Customer ServiceTeletechJun 2012 - Feb 2013 (9 months)- Customer service skills. - Technical support. - Help customers with billing information from their accounts.
Education
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- Engineering in Occupational and Environmental SafetyUniversidad Latinoamericana de Ciencia y TecnologíaJan 2015
- COffice techniquesColegio María AuxiliadoraNov 2010