Efrain German

Efrain German

About

Detail

Driving success through full-cycle recruiting—committed to every step, from sourcing to onboarding.
Nacional, Dominican Republic

Timeline


work
Job

Résumé


Jobs verified_user 0% verified
  • Noor Staffing Group
    Recruiter
    Noor Staffing Group
    Jul 2025 - Current (1 year)
    I manage the full recruitment cycle from sourcing and interviewing to onboarding across multiple candidates simultaneously. My goal is to drive success not only for the company by securing qualified talent, but also for the candidates by guiding them through a smooth, supportive process that sets them up for long-term growth. Additionally, I leverage my understanding of customer support and customer service roles to effectively identify and attract candidates with the right skills, ensuring that we match the best talent to our clients' needs. This knowledge is crucial in facilitating a successful hiring process and delivering value to both the organization and the candidates.
  • Angel City VA
    Recruiter
    Angel City VA
    Mar 2024 - Mar 2025 (1 year 1 month)
  • National Debt Relief LLC
    Client Success Specialist
    National Debt Relief LLC
    Sep 2023 - Mar 2024 (7 months)
  • Broadway support services
    Customer Service Agent
    Broadway support services
    Sep 2023 - Mar 2024 (7 months)
    As a Customer Service Agent, I was responsible for providing exceptional support to clients, addressing inquiries, and resolving issues efficiently to ensure customer satisfaction. I utilized various communication channels to assist customers, ensuring their needs were met promptly. Additionally, I recognized the importance of social media communications in understanding client concerns and trends, which allowed me to enhance our service delivery and foster stronger relationships with our customers.
  • Bayada Home Health Care
    Home Care Assistant
    Bayada Home Health Care
    Nov 2022 - Sep 2023 (11 months)
    As a Home Care Assistant, I provided compassionate and personalized care to clients in their homes, assisting with daily living activities and ensuring their comfort and safety. I maintained open communication with clients and their families to address any concerns and adapt care plans as needed. Additionally, I utilized email management skills to effectively communicate with clients who were unresponsive to phone calls, ensuring they received important updates and information regarding their care. This approach fostered better relationships and enhanced the overall care experience for my clients.
  • Telecom Networks Contact Center
    Home Health Care Assistant
    Telecom Networks Contact Center
    Nov 2022 - Sep 2023 (11 months)
    As a Home Health Care Assistant, I provided compassionate and personalized care to clients in their homes, assisting with daily living activities and ensuring their comfort and safety. I maintained accurate records of client progress and communicated effectively with healthcare professionals to coordinate care plans. Additionally, I utilized Google Sheets to update and manage client information daily, alongside Excel, which streamlined our documentation processes and improved overall efficiency in care delivery.
  • Media Monitors
    Audio Analyst
    Media Monitors
    Feb 2022 - Jul 2022 (6 months)
    As an Audio Analyst, I was responsible for analyzing audio files to ensure quality and compliance with industry standards. This involved meticulous attention to detail and the ability to identify discrepancies in audio content. Additionally, I updated daily information on Google Sheets to track progress and maintain accurate records. Following standard operating procedures (SOP) was crucial in ensuring consistency and efficiency in our processes. Understanding social media dynamics was also important, as it helped us gauge audience engagement and preferences. Furthermore, I managed email communications and provided customer service based on the audio analyses we conducted, ensuring that client inquiries were addressed promptly and effective
  • N
    Customer Service Agent
    Newtech Global
    Jul 2021 - Feb 2022 (8 months)
  • Samsung Electronics
    Customer Service Agent
    Samsung Electronics
    Jul 2021 - Feb 2022 (8 months)
  • Outplex
    Customer Service Agent
    Outplex
    Dec 2020 - May 2021 (6 months)
  • Spirit Airlines
    Customer Service Agent
    Spirit Airlines
    Dec 2020 - May 2021 (6 months)
  • C
    Recruiter
    Comprehensive Medical Staff
    Jan 2020 - Feb 2021 (1 year 2 months)
    As a Recruiter, I was responsible for sourcing, screening, and selecting candidates to meet the staffing needs of various clients. I collaborated closely with hiring managers to understand their requirements and ensure a strong fit between candidates and organizational culture. Additionally, I recognized the importance of customer service skills in my role, as understanding the nuances of customer service positions allowed me to better grasp what clients were looking for in potential hires, ultimately enhancing the recruitment process and client satisfaction.
  • C
    Recruiter & Medical Interpreter
    Comprehensive Medical Staff
    Jan 2020 - Feb 2021 (1 year 2 months)
    As a Recruiter & Medical Interpreter, I was responsible for sourcing and attracting qualified candidates for various medical positions, ensuring a seamless recruitment process that aligned with organizational needs. I conducted interviews, assessed candidate qualifications, and facilitated communication between candidates and hiring managers to ensure a positive experience. Additionally, I utilized social media platforms to enhance candidate outreach and engagement, effectively broadening our talent pool. I also adhered to standard operating procedures (SOP) throughout the recruitment process to maintain consistency and achieve optimal results. Furthermore, I managed email communications to effectively connect with potential candidates, ens