Sérgio Serpa

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Senior SD Consultant

Copagaz Distribuidora de Gas Ltda

Jun 2017 - Jul 2017 (2 months)

Support to golive at Duque de Caxias - RJ Unit. Five weeks.

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Project Manager

SEGUIVE SERVIÇOS LTDA

Feb 2016 - Oct 2018 (2 years 9 months)

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Oi Telecomunicações

Oi Telecomuni

Mar 2013 - Apr 2013 (2 months)

Projeto de Consolidação dos servidores SAP das empresas do grupo: Tele Norte Leste e BRT. Testes integrados.

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SR SD SAP Consultant

Dec 2012 - Feb 2013 (3 months)

Implementation project.

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SD SR Consultant

Dec 2011 - Nov 2012 (1 year)

SD LES TRA SR Consultant. Preparation of Business Blue Print including the development of a project plan for wholesale sales and distribution logistics. Plan and execute developments and interfaces to support the daily processing of invoices an average of 5,000. SD and LES Customizing.

SAP SD SR Consultant

Localiza&Co

Aug 2011 - Sep 2011 (2 months)

Customizing busnesses processes for companies in the Localiza group.

SD SR Consultant

IMPSA

Mar 2011 - Jun 2011 (4 months)

Understand, customize solution and elaborate technical specifications to Hydroeletric Turbine Delivery at Recife - PE

SAP SD SR Consultant

Shell

Jun 2010 - Feb 2011 (9 months)

Supporting aquisition, merge and splitting companies.

SAP SD Senior Consultant

Eletrobrás

Jun 2010

Supporting bugs in upgrade from R/3 4.0B through ECC 6.0. Customizing Brazil localization with TAXBRA, Business processes in SD, pricing procedure.

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SAP SD Senior Consultant

YPFB Bolivia

Oct 2008

Pre sales effort. SAP IS/Oil&Gas functionalities explanations, and demonstration. Data collection. Sales report issuing.

SAP SD Senior Consultant

Petrobras

Jan 2008 - May 2010 (2 years 5 months)

Project BR Petrobras Distribuidora Modeling and developing new business processes – Reviewing SAP supported business processes. Customizing, Developments technical specification. Politec. Oil and Gás (downstream) distribution company at Rio de Janeiro RJ. Jan 2008 – Jun 2009 Project Petrobras Modeling new business processes – Reviewing SAP supported business processes – Enhancement design for R/3 4.6B and ECC 6.0. Polics – Politec. Oil and Gás (upstream) company at Rio de Janeiro RJ. Show less

SAP Consultant

Bayer

Nov 2007 - Jan 2008 (3 months)

R/3 4.6B Support – Customizing of SD business processes, Accounting – Condition Types, Developments – technical specification. CPM Braxis. Bayer – Laboratory. São Paulo – SP.

SAP Consultant

Klabin

Jul 2007 - Nov 2007 (5 months)

ECC 6.0 Implementation – Go Live 01/11/2007 – Customizing of SD business processes, Pricing – Condition Types, Developments – technical specification. CPM Braxis. Klabin Group – paper and pulp industry. Project developed for the forest division. São Paulo – SP.

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SAP Consultant

Itamaraty Group

Jul 2007 - Oct 2007 (4 months)

ECC 6.0 Implementation – Go Live 01/02/2008 – Business Blue Print with Solution Manager and ARIS – SD processes customizing, Pricing, Taxes TAXBRA, Texts Determination, Brazil Localizing, Developments – technical specification. SAP – CPM Braxis. Itamarati Group – sugar cane, sugar, alcohol and electric power industry. Farms and plant at Nova Olimpia – MT. Distribution centers at states MT, RO, AM, PA, RJ, MS.

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SAP Consultant

UNIPAC JACTO

Apr 2007 - Jun 2007 (3 months)

ECC 6.0 Implementation – Go Live 02/05/2007 – SD processes customizing, Pricing, Taxes, Texts Determination, Brazil Localizing, Developments technical specification. SAP – Complex. Unipac Jacto – farm machines and implements – auto parts industry – garden cleaning machines industry – plant at Pompeia – SP..

SAP SD Workshop

Complex

Feb 2007 - Mar 2007 (2 months)

SD trainees - training new consultants for help desk and customizing in SD. Creating and editing training material and acting as teacher. Complex Rio de Janeiro – D&S Consultores

SAP Consultant

Grace

Nov 2006 - Dec 2006 (2 months)

Evaluating and solution bugs in Up Grade from 4.0 to 5.0. Implementation: Including forecast for taxes PIS and COFINS over net price in pricing procedures. Evaluation: Need of implementation for MP-135 (withholding taxes). Grace chemical plant at Sorocaba – Complex.

SAP Consultant

Petrobras

May 2005 - Nov 2006 (1 year 7 months)

Customizing: SD document types, Delivery types, Billing types, Text control, Copy control, Output control, Pricing, Nota fiscal category, Nota fiscal item category, new Tax code, Technical specification for new developments. Implementation: MP-135 phases 1 e 2 (withholding taxes), DRQ Unit Price. Oil and Gás company at Rio de Janeiro RJ – Complex – IBM.

SAP Consultant

Brasil Telecom

Apr 2005 - May 2005 (2 months)

Archiving project: Customizing and implementation for MM and SD objects. Brazil Telecom telecommunication company in Brasilia – Complex – IBM.

SAP Consultant

Gerdau

Dec 2004 - Mar 2005 (4 months)

Blue Print – Fusion of two SAP systems (fusion of two companies) and splitting systems (different businesses for different companies). Gerdau: international Brazil based steel company – São Paulo – Complex – SAP.

SAP Consultant

BOREALIS

Dec 2004 - Jan 2005 (2 months)

Evaluating bugs in Brazil localization. Borealis: chemical plant at Itatiba SP – Complex – SAP.

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SAP Consultant

B Braun Laboratories

Sep 2004 - Dec 2004 (4 months)

Customizing: Sales Document types, Delivery types, Billing types, Pricing, Billing Accounting, Nota fiscal category for new sales business process. B Braun hospital equipment and chemical plant – São Gonçalo RJ – Complex – IBM.

SAP SD Academy Instructor

Petrobras

Aug 2004 - Sep 2004 (2 months)

Key users SD customizing training (LO0140 – LO0150 – LO0605 – LO0610 – LO0620 – LO645 – LO0650) – Petrobrás Distribuidora. SD Academy Instructor SAP Rio de Janeiro.

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SAP Consultant

Telemar Norte Leste

Oct 2003 - Aug 2004 (11 months)

Customizing: Sales document type, Delivery type, Billing type, Nota fiscal category, Pricing, Billing accounting, Technic specification for developments, Implementation of new companies, Training. Telemar telecommunication company at Rio de Janeiro – ABS Pimentel.

SAP Consultant

Petrobras

Jul 2001 - Oct 2003 (2 years 4 months)

Project Petrobras Sinergia (Distribution) Implementation and Customizing: SD document types, Delivery types, Billing types, Text control, Copy control, Output control, Partner determination, Pricing, Nota fiscal category, Nota fiscal item category, new Tax code, Technical specification for new developments. Developments: Airports aviation fuel services, Ports and off shore fuel services, Exportation (from delivery receipt through nota fiscal). Developments modeling and technical specification. Petrobras Distribuidora – Oil and Gás Distribution – Rio de Janeiro – RJ. Ernst & Young, Bearing Point – Balance – Spec Software. Show less

SAP Consultant

The Coca-Cola Company

Apr 2001 - Jul 2001 (4 months)

Customizing: Sales document types, Tax environment, Pricing, Delivery types, Billing types, Billing accounting. Brazil Localization of roll out from American template in The Coca Cola Company factory at Manaus. TCCC beverage company Manaus at AM and Atlanta Ga SAP – ABS Pimentel.

SAP Consultant

nazca

Jan 2001 - Feb 2001 (2 months)

Customizing: sales document types, Pricing, Credit management and risks, Delivery types, billing types, billing accounting. Second SD module implementation. Nazca cosmetic plant at Diadema SP - ABS Pimentel.

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SAP Consultant

Continental Teves

Dec 2000 - Jan 2001 (2 months)

Customizing: Sales document types, Tax environment, Pricing, Delivery types, Billing types, Billing accounting. Project maintenance and enhancement. Continental auto parts plant at Várzea Paulista SP – HP – ABS Pimentel.

SAP Consultant

Ryder

Oct 2000 - Dec 2000 (3 months)

Customizing: Sales document types, Tax environment, Pricing, Delivery types, Billing types, Billing accounting. Development: Legacy system integration to SAP. Customizing and support for roll out from American template. Ryder logistic company for General Motors – São Bernardo SP Pegasus – D & S Consultores.

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SAP Consultant

APRIORI - PriceWaterhouseCoopers

Jul 2000 - Nov 2000 (5 months)

Customizing: Sales document types, Tax environment, Pricing, Delivery types, Billing types, Billing accounting, Profiles and authorization management. Building CRPs, Executing integrated tests, Building training manuals, Training, Executing stress tests, Implementing. PriceWaterhouseCoopers audit company – São Paulo SP, Porto Alegre RS, Curitiba PR, Rio de Janeiro RJ, Vitória ES, Salvador BA, Recife PE. ORIGIN – Logic World.

SAP Consultant

Shell

May 2000 - Jul 2000 (3 months)

Training: Sales document, Deliveries, Picking, Oil and gas Transportation, Billing. Integrated tests, Building training manuals, Training monitors, Support training (100 users). Shell oil and gas – Rio de Janeiro RJ – São Paulo SP – Softtek – Intech.

SAP Consultant

Ericsson

Apr 2000 - May 2000 (2 months)

Support for implementation: splitting different businesses in different companies. Ericson electronic industry – São Paulo SP Origin – Logic World.

SAP Consultant

Embraer

Jan 2000

Training: Customer Order Management (20 users). Embraer aircraft industry – São José dos Campos SP Deloitte & Touche – Intech.

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SAP Consultant

GPR Pedro Ribeiro Group

Dec 1999 - Jan 2000 (2 months)

Support for second SD implementation. Customizing: Customers group accounts, Material types Suppliers group accounts – for data batch input within different clients. Pedro Ribeiro group of 17 gas station and 6 convenience stores – Brasília DF. SAP – STE – Intech.

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SAP Consultant

VÉSPER

Oct 1999 - Apr 2000 (7 months)

Training: Building training manuals, Training 200 user, supporting implementation for SD and MM modules. Supporting customizing team. SD – Sales documents, Pricing, Taxes, Delivery, Billing, Billing accounting. MM – Reservation, Purchase order, Release procedure, Goods Issue. Vesper telecommunication company - São Paulo SP, Rio de Janeiro RJ, Belo Horizonte MG, Vitória ES, Salvador BA, Aracaju SE, Maceió AL, Recife PE, João Pessoa PB, Natal RN, Fortaleza CE, Terezina PI, São Luiz MA, Belém PA, Manaus AM. IBM – Spec Software, Intech Intech Show less

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SAP Consultant

VDO

Aug 1999 - Sep 1999 (2 months)

Blue Print: Evaluation of two implementation projects offered to VDO by KRUPP and IBM. Analysis of project scope: sales, delivery, billing, accounting, credit management. VDO auto spare parts plant – Guarulhos SP IBM – Spec Software.

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SAP Consultant

ANTARTICA

Aug 1999

Modeling, Defining, Specifying, Testing and implementing interfaces from legacy systems. Antátctica (nowadays Interbrew) beverage company – São Paulo SP IBM – Spec Software.

SAP Consultant

Neoenergia

May 1999 - Jul 1999 (3 months)

Modelling, defining, testing, implementing interfaces from legacy systems: data batch input for Materials Master and Suppliers Master - MM, PM and QM modules. Elektro electric power distribution company – São Paulo SP. Ernst & Young – Spec Software

Associate Director

Petrobras

Sep 1998 - Dec 2014 (16 years 4 months)

* Knowledge and application of information technology solutions in various business segments like consumer goods (food, cosmetics, paper, beverages), Utilities (electricity, telephone), government (public safety, multiyear budget, educational statistics), Industry (pulp and paper, tin, auto parts, aerospace, petroleum, chemical, pharmaceutical, turbo generators, steel), Agribusiness (Creation of cattle and horses, sugar and alcohol, agricultural equipment), Wholesale Trade, distribution Logistics, Services (consultancy , gas stations, convenience stores, rental cars). * Developing Blue Print Business Processes in Logistics Distribution and Sales. * SD - OTC Customizing (Sale Documents, Billing Documents), Pricing (Pricing Procedure), Sales

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SAP Consultant

BAHIA SUL CELULOSE

Jun 1998 - Apr 1999 (11 months)

Implementation: Customizing: Sales document types, Pricing, Delivery types, Transportation, Billing, Credit Management, Billing accounting, Intercompany and Intracompany billing. Building CRPs, Integrated tests, Building training manuals, Training, Supporting implementation. Bahia Sul pulp and paper company – São Paulo SP, Mucuri BA, Vitória ES. Ernst & Young – Spec Software

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Associate Director

GLASOFT CONSULTORES ASSOCIADOS S/C LTDA

Jan 1997 - Jan 1998 (1 year 1 month)

Consultants in IT, Management and Organization.

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IT Director / Logistics Director

L’ORÉAL BRASIL

Jan 1986 - Jan 1997 (11 years 1 month)

International group, world leader in cosmetics industry. L’ORÉAL, LANCÔME, HELENA RUBINSTEIN, RALPH LAUREN, PALOMA PICASSO, CACHAREL, GIORGIO ARMANI, SCAD, GEMEY, BIOTHERM, JEANNE PIAUBERT, VICHY, JADE, MAYBELLINE, REDKEN, KERASTASE, etc., brands owner. Two companies BELOCAP and PROCOSA, with yearly revenues of US$ 300 million and 600 collaborators support its Brazilian businesses. I leaded efforts towards innovations to achieve better quality services, increasing productivity, reshaping workflow; costs decrease and decentralized decisions making. I was responsible for studying and evaluating of business needs and the improvement of information technology for L’Oreal’s Brazilian branch. I elaborated the IT Director Plan, reorganized the Pro

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Organizational Methods Coordinator

AGAPRINT Informática Ltda

Jan 1985 - Jan 1986 (1 year 1 month)

This company was the transformation division of SUZANO / FEFER group, acts in the envelopes, paper and carton packaging, banner forms industries. It had four plants, 1.600 collaborators, and monthly sales about US$ 2.5 million. I was responsible for creating within the company the Organizational Methods Department to develop workflow and to create services based on microcomputers, all that in synergy with the main Processing Data Center to the group. I developed application systems to production and sales departments. Show less

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IT Manager

SWIFT ARMOUR S/A Ind. e Com

Jan 1982 - Jan 1985 (3 years 1 month)

I was responsible to elaborate the Organizational Methods and informational policy, within a yearly budget of US$ 2 million and 36 direct collaborators. I expanded the teleprocessing network linking the main office at São Paulo to plants at Marília (SP), Santo André (SP), Uberlândia (SP), Mal. Cândido Rondon (PR) e Santana do Livramento (RS). I included transdata and phone links facilities to the network.

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Associate Director

REPASSE Assessoria e Serviços

Jan 1980 - Jan 1982 (2 years 1 month)

Information technology consultants. IT Consultant for an industrial costs system development and implementation for ARTEX at Blumenau - SC (textile industry)

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System Analyst

SWIFT ARMOUR S/A Ind. e Com

Jan 1975 - Jan 1982 (7 years 1 month)

I developed application systems for Sales, Financial Administration, Payroll, Purchasing, Accounting, Controlling, Material Request Planning, Fixed Assets, Budgeting, Shareholders. I implemented application systems to online and real time environment, substituting old batch systems.

Systems Analyst

PRODESP

Jan 1972 - Jan 1975 (3 years 1 month)

Developed systems Applications for state government like public safety, multiyear budget, educational statistics and others.

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System Analyst

Companhia Paulista de Força e Luz

Jan 1970 - Jan 1972 (2 years 1 month)

A state owned company in the electrical energy generation, transmission and distribution industry, where I began my professional carrier.

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