Data Analyst / CRM Specialist
NYC Department of Buildings
Jan 2022 - Apr 2022 (4 months)
• Led efforts to optimize Department of Buildings internal infrastructure by transitioning individual client claims from legacy systems to new standard systems • Maintained rigorous quality analysis standards while handling sensitive data • Managed, cleaned, and analyzed data that led to successfully approving 100+ large-scale building developments, as well as levying $1.2 million in fines for negligent developers