Peter Armstrong

Strategic and results-driven executive leader with over two decades of experience delivering complex enterprise software solutions and building high-performing customer organisations across Europe and beyond. I currently serve as VP, Customer Success, Europe at Neara, where I lead regional Customer Success and Deployment teams supporting electric utilities and infrastructure operators. Neara’s physics-enabled digital twin technology enables organisations to model entire networks, strengthen resilience, and make risk-informed investment decisions that protect communities and critical infrastructure. My focus is on translating complex technical capability into measurable business value — driving retention, expansion, and long-term strategic partnerships. I work cross-functionally across Sales, Product, and Engineering to ensure customer outcomes shape our roadmap and that value is consistently articulated at every level, from engineers to the C-suite. Previously, as Senior Director of Customer Delivery at IFS Copperleaf, I led a high-performing team and partner ecosystem to implement and optimise the Copperleaf Suite for asset-intensive organisations, delivering enterprise-wide transformation and decision optimisation at scale. My career spans SaaS delivery, enterprise transformation, ERP implementation, and strategic account leadership — always centred on one core principle: sustainable growth comes from measurable customer impact.