Teamwork and communications Languages- English(Native), Spanish(Bilingual) Proficient in Microsoft Office Ability to Plan, Organize and Prioritize work Customer service & Sales Market research
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Sales and Customer service representative-(Walmart Grocery / Koodo)
TELUS International
Jun 2025 - Current(1 year 5 months)
Resolved inquiries, guided customers with billing/service updates, and process account changes Assisted with internet, mobility, security and landline services Delivered customer service and sales support for small business clients
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Superintendent (Project manager)
Surfco Restoration & Construction
Jan 2016 - Jul 2023(7 years 7 months)
Take initiative of each project, instruct proper procedures. Provide estimates, negotiation with Clients and updates Manage pricing-Material, labor, productivity and expenses to complete the Job Analyze floor plans, analyze daily reports
Market JB Hunt's ICS brand in the ever changing transportation brokerage market by scheduling pickup and delivery appointments for truck loads. Monitor freight in transit, find and trouble shoot problems to ensure on time delivery. Answer inbound calls, dispatch of third party J.B. Hunt carriers to loads in transit, Provide rate quotes, negotiation with carrier for the assurance of on time delivery of loads. Communicated with Spanish speaking drivers/dispatch with career sales coordinators
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Crew
Roark Special Projects
Dec 2014 - Feb 2015(3 months)
Analyze and design projects for different organizations Utilize skills to work at an efficient pace Worked closely with entire department to align project goals Work efficiently and Multi-task Take charge, lead and work well under pressure
Education
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Associates
Northeastern Oklahoma A&M College
Jan 2015
Community College Business Management: GPA: 3.1 Relevant Coursework: Public speaking, Finite, Trig