Driver Support Coordinator
Charger Logistics Inc
Aug 2024 - Jan 2025 (6 months)
Cross-Border Operations & Routing: Coordinated international freight movements between Mexico and the US, optimizing routes to maximize fuel efficiency and achieve consistent on-time delivery (OTD).
Regulatory Compliance: Verified that 100% of drivers possessed all required customs documentation, permits, and credentials to ensure seamless, delay-free border crossings.
Freight Management & Document Control: Monitored strict time-windows for customer plant entries and managed the timely collection of Bills of Lading (BOLs) to ensure load traceability and accelerate the billing cycle.
Driver Financial Administration: Resolved driver inquiries regarding payroll, payment structures, and independent operational expense reimburs