E

Edward Plazas  new_releases

About

Detail

Bogotá, Bogota, Colombia

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • RemoteOne
    Experienced Talent Acquisition
    RemoteOne
    Apr 2026 - Current (3 months)
  • H
    Bilingual Recruiter-Prescreener
    HWN
    Jun 2025 - Current (1 year 1 month)
  • C
    Content Moderator
    Feb 2024 - May 2025 (1 year 4 months)
  • Profesional independiente
    Freelance Designer
    Profesional independiente
    Apr 2023 - Current (3 years 3 months)
    • I worked on multiple graphic design and Social Media projects during this time, from local stores to music events in other cities. My functions focused on: • Brand new designs for branding and social media aesthetics. • Design of SM posts, captions and customer interactions.
  • Transcom
    Técnico de Selección de Personal
    Transcom
    Jun 2022 - Dec 2023 (1 year 7 months)
    • Conducted structured initial interviews to evaluate communication skills, experience, and cultural fit for call center environments. • Proactively sourced candidates through phone, email, and SMS using internal databases and recruitment tools. • Pre-screened candidates through Workday and JobAdder focusing on customer service agents. • Coordinated with hiring teams to streamline candidate pipelines. • Get as much interested as possible on the product the company was offering. • Data entry. • Appointment Setter. • Train colleagues on mainly taks.
  • 2
    Agent Specialist
    247 INTOUCH SAS
    Sep 2021 - Jan 2022 (5 months)
    • Bilingual customer service at General Nutrition Centers (GNC). My functions focused on: • Offer and exercise solutions in regards to product processes such as shipments, policy, and sales. • All the matters related to Peer to peer customer service.
  • M
    Design & Innovations
    Maloka Aurora
    Jan 2021 - Nov 2021 (11 months)
    Community manager functions. • Art director. • Manage the social media of the company. • Creator of audiovisual content. • Support the product design
  • F
    Design Manager and Operations Analyst
    Frucate
    Jul 2020 - Dec 2020 (6 months)
    Logistic support in multiple areas: Product entry, management, storage, and distribution. • Social media marketing pieces design. • Support to marketing management in activities linked to corporate image and digital development • Support to efficiency management and operations management in activities linked to: Operations improvement. Client sale and investment processes.
  • B
    Community Manager
    Bengala
    Jan 2020 - Jun 2020 (6 months)
    • Management and improvement inside the social media of the companies associated with the agency. • Audiovisual content creator, captions drafting and monthly content planning. • Customer service concerning the brands through the social networks. • The fast and growing learning of the methodologies in this company got me noticed quickly, performing the charge in better ways with customers and with my coworkers.
  • Concentrix
    Representante del Servicio de Atención al Cliente
    Concentrix
    Jan 2019 - Jun 2019 (6 months)
    • Bilingual customer service at retail store Macy’s located in the United States, my main functions were: • Set online orders for customers. • Offer and exercise solutions in regards to product processes such as shipments, policy, and sales. In which I reached the top goals about customer service, which was reflected in excellent grades by customers.
  • D
    Community Manager
    Dece Media Lab
    Jun 2017 - Aug 2017 (3 months)
    • Manage the social media from the companies associated with the agency. • Creator of audiovisual content, copy, and websites. • Support the design manager with activities related to her company position. • Within my achievements I can highlight my ability to optimize some of the company processes, getting a reduction on average execution times of the responsibilities in my charge.
  • C
    Commercial Assistant
    Compañía Colombiana de Comercialización Exploración y Explotación Minera SAS
    Nov 2016 - May 2017 (7 months)
    • Hold relationships with the company's customers. • Manage correctly the information related to business talks. • Receive, file, digitize and archive documents. • Deliver reports to the accounting and legal area about customers, sales, and sales department outgoings.
  • D
    Community Manager
    Dece Media Lab
    Aug 2016 - Nov 2016 (4 months)
    • Manage the social media from the companies associated with the agency. • Creator of audiovisual content, copy, and websites. • Support the design manager with activities related to her company position. • Within my achievements I can highlight my ability to optimize some of the company processes, getting a reduction on average execution times of the responsibilities in my charge.
Education verified_user 0% verified
  • Universidad Sergio Arboleda
    Administración de Negocios
    Universidad Sergio Arboleda
    Jan 2017 - Nov 2018 (1 year 11 months)
  • Gimnasio Los Arrayanes
    Bachillerato
    Gimnasio Los Arrayanes
    Jan 2009 - Dec 2015 (7 years)
  • D
    Master en Producción Musical
    Deejay Acadamy