eduardo guala

eduardo guala

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IT On-Site Services Engineer
Buenos Aires, Argentina
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Full-time jobs
Starting at USD1.8k/month
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  • H
    IT On-site Services Engineer
    Hitachi energy S.A.U
    Oct 2024 - Current (2 years)
    Responsible for delivering IT support and infrastructure management for the Buenos Aires office, ensuring seamless technical operations and efficient workplace functionality.
    Key Responsibilities:
    - Providing structured IT support, assisting in day-to-day operations to maintain system reliability and functionality.
    - Contributing to team coordination, working alongside the IT Coordinator to oversee stock management, CMDB accuracy, and user lifecycle processes (onboarding/offboarding).
    - Office and factory IT/OT maintenance, ensuring consistent performance of essential systems and equipment.
    - Physical network setup and maintenance, assisting in cabling, hardware installation, and infrastructure upkeep to support off
  • SupportYourApp
    Customer Success & User Support Specialist Contractor
    SupportYourApp
    Feb 2024 - Current (2 years 8 months)
    Providing first-line assistance to users of a leading Consent Management Platform (CMP) as an independent contractor. Focused on delivering seamless user support, ensuring compliance-driven navigation and efficient resolution of inquiries.
    Key Responsibilities:
    - User issue handling, guiding clients through CMP functionalities to ensure smooth compliance processes.
    - Clear and professional customer interaction, offering prompt assistance for inquiries and troubleshooting.
    - Collaborative support, helping users manage privacy preferences while maintaining platform efficiency
  • Media Monks
    Junior IT Office Support
    Media Monks
    Apr 2023 - Sep 2024 (1 year 6 months)
    Providing essential IT support to maintain efficient office operations and ensure seamless technology functionality within the workplace.
    Key Responsibilities:
    - Assisting with IT troubleshooting and basic system support, ensuring smooth daily operations for office staff.
    - Supporting stock management and CMDB accuracy, collaborating with the IT team to track and maintain inventory and assets.
    - Handling office equipment maintenance, ensuring proper functionality of workplace technology and devices.
    - Helping with physical network setup and maintenance, including cabling, hardware installation, and infrastructure support.
  • E
    Specialist in Technological Solutions and IT Infrastructure Management
    Estudio Coladonato & Delgado
    Mar 2019 - Jul 2021 (2 years 5 months)
    Responsible for the optimization and proactive maintenance of IT infrastructure in a corporate environment. Expert in the strategic implementation of technological solutions, focusing on maximizing operational performance and digital efficiency.
    Main tasks:
    - Comprehensive technical support for the firm's professionals, ensuring a seamless and uninterrupted experience.
    - Advanced diagnosis, repair, and upgrading of hardware and software, guaranteeing optimal system operation.
    - Strategic administration and maintenance of server infrastructure, facilitating efficient interconnectivity and data security within the corporate network