Eduardo França Xavier

O

City Manager

Opago

Sep 2022 - Jan 2024 (1 year 5 months)

Legal • Opening the first company subsidiary outside of the UK. • Established/Registered the Spanish company in collaboration with legal experts. • Ensured compliance with local regulations and built a solid legal foundation. Providers • Built a robust network of providers. • Conducted testing and negotiated cost-effective solutions. Pricing/Finance • Developed a comprehensive pricing strategy. • Conducted P&L analysis to optimize financial performance. • Set prices and margins to ensure competitiveness and maximize profitability. HR • Led recruitment and onboarding for Admin/Managers, Housekeeping, Maintenance, and Guest Services. • Proactively acquired talent, assembling a high-performing team. Business Development / Account Man

O

Operations Manager

Olala Homes

Aug 2021 - Sep 2022 (1 year 2 months)

• Management of the Operations, Housekeeping and Maintenance (18 persons staff) to ensure that all properties are always in excellent condition. • Make purchases of necessary materials to supply our stock. • Implementation of inventory and stock control. • Performing Apartment quality inspections frequently. • Daily contact with vendors and external partners. • Ensure customer satisfaction is high by working with the customer service center at the head office and being on site to resolve urgent issues in a timely manner; • Analytical Professional, monitoring and reporting the various technological platforms available to make reports and optimize the efficiency and performance of the entire operation. (KPIs, Excel, Data Studio) • Proj

S

Operations/Guest Relations Specialist

Sweet Inn

May 2018 - Aug 2021 (3 years 4 months)

• Contact with guests during the stay, enriching their experience sharing my knowledge of the city; • Ensure a pleasant and satisfying stay for the clients, guaranteeing high rates of reviews for the guests experience. • Solving eventual issues with the apartment or clients, giving fully support in any trouble that might happen; • Manage the housekeeping and maintenance operations of the apartments; • Responsible to manage and ensure the work of all apartments smart locks (HW and SW).

B

Product Manager and Sr. Channel Marketing Analyst

Bematech TOTVS

Nov 2014 - Sep 2017 (2 years 11 months)

• Product management of several commercial automation hardware product lines as: barcode scanners, tag printers, monitors, data capture collectors, cash drawers; • Structure the roadmap, identification of market demands and opportunities; • Project management and monitoring for the development of new products; • Stakeholders Relationship: Clients, Key Accounts, Suppliers, R&D, Sales team, Engineering, Marketing, Legal. • Strong Commercial acumen, frequent travels and clients visits to understand their needs, get feedback of the products and train the clients sales teams. • Management of the Bematech ''+'', The Fidelity Channels Program with our resellers and distributors;

G

Innovation Product Manager

GVT – Global Village Telecom

Nov 2012 - Nov 2014 (2 years 1 month)

• Development of new innovative products or services studies: business plans, market analysis, competitors and business model creation – presenting it to the marketing VP; • Responsible for creating and implementing an Innovation Management Plan to enhance the Innovation culture; • Open Innovation-External relationships with partners like universities, venture capital organizations, start ups.

B

Sales Intelligence Analyst

BRF – Brasil Foods

Mar 2012 - Nov 2012 (9 months)

. • Development of management reports to support sales management and supervision; • Devlopment of studies and presentations for the sales managers and the commercial team; • Supporting sales team with data and special reports.

A

Product Manager

ARTSANA - CHICCO

May 2011 - Nov 2011 (7 months)

. • Product development and promotion, analysis of competitors and presentation of products to the branches and commercial department; • Product management of toys under 4 years old product lines • Relationship with R&D, Designers, Suppliers in China.

Eduardo França Xavier

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