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Edmarie Joy De Leon

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Mabalacat City, Central Luzon, Philippines
Contact Edmarie regarding: 
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Full-time jobs

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Résumé

Jobs verified_user 0% verified
  • Delegatecx
    Sales Support Associate
    Delegatecx
    Mar 2025 - Aug 2025 (6 months)
    The Sales Support Associate provides administrative and operational assistance to the sales and marketing teams within the promotions industry. This role is responsible for coordinating client orders, preparing sales materials, managing product inquiries, and ensuring smooth communication between clients, suppliers, and internal departments. The position plays a key role in supporting sales growth and delivering excellent customer service.
  • Concentrix
    Amazon Technical Support
    Concentrix
    Feb 2021 - Nov 2024 (3 years 10 months)
    Assisted customers with technical issues related to Amazon devices, services, or software, ensuring prompt resolution. Troubleshot and diagnosed hardware and software problems, guiding customers through step-by-step solutions. Provided product information and recommendations to help customers get the most out of Amazon products and services. Documented customer interactions and technical issues in the system, ensuring accurate records and follow-up when necessary.
  • TaskUs
    Customer Service Representative
    TaskUs
    Jul 2018 - Dec 2020 (2 years 6 months)
    The Customer Service Representative (CSR) for the Food Delivery Account is responsible for providing excellent customer support to users of an online food delivery platform. The role involves assisting customers, delivery riders, and restaurant partners with order inquiries, delivery issues, payments, and account concerns, ensuring a positive and seamless experience for all parties.
  • C
    School Registrar
    Community Colleges of The Philippines
    Jun 2016 - May 2018 (2 years)
    The School Registrar is responsible for managing and maintaining all academic records and student information within the institution. This role ensures the accuracy, confidentiality, and integrity of student data, oversees enrollment and graduation processes, and provides administrative support to students, faculty, and staff regarding academic policies and procedures.
Education verified_user 0% verified
  • C
    Bachelor of Science in Information Technology
    Community Colleges of The Philippines
    Jan 2016
  • S
    High School Diploma
    San Josef National High School
    Jan 2011
  • L
    Elementary Diploma
    Lazaro Francisco Elementary School
    Jan 2007
Projects (professional or personal) verified_user 0% verified
  • Q
    Quotations
    Jan 2025 - Aug 2025 (8 months)