Collections Specialist public Remote experience
Olly Olly
Jan 2024 - Nov 2025 (1 year 11 months)
As a Collections Specialist, I supported collections, billing, and reconciliation activities, ensuring timely and accurate account processing.
• Maintained and updated Excel-based tracking sheets for overdue accounts, improving visibility of outstanding balances.
• Managed client disputes through banking channels and collaborated with other departments to coordinate effective collection strategies.
• Utilized CRM and ticketing systems to manage customer interactions and maintain accurate records across multiple platforms. Additionally, I leveraged Stripe to track client payments and process transactions efficiently, enhancing our overall accounts receivable management and contributing to a more streamlined financial workfl