Edgar Rivera Senior Sales Representative

Bilingual Agent/Credit Department

Atento México

Nov 2019 - May 2024 (4 years 7 months)

‣ Served customers throughout the United States in English and Spanish. ‣ Provided solutions regarding credits, orders and general questions via telephone and e mail.

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Second Language Instructor

CEC LANGUAGE CENTER

Sep 2017 - Nov 2019 (2 years 3 months)

‣ Taught business English courses at the HSBC Financial Group headquarters. ‣ Participated with the CEC Language Center in the preparation of manuals and books for the courses taught as part of the educational center's expansion strategy

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Operations/Sales Representative

DURIS ELECTROPLATING INC.

Apr 2016 - Aug 2017 (1 year 5 months)

Direct manager: George Duris (801) 427 3559 — April 2016 - August 2017 • Supervised production processes within the company to ensure complete satisfaction of the specific needs of each customer. • Acquired new customers and recovered lost ones.

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Technical Sales Representative

BIG O TIRES LLC

Oct 2014 - Apr 2016 (1 year 7 months)

Gray (801) 374 1177 — October 2014 - April 2016 • Impacted sales on the Provo branch by serving customers in English and Spanish. • Improved inventory organization.

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Direct MANAGER

Miguel Romero 55 9115 6717

Jun 2010 - Mar 2014 (3 years 10 months)

I worked directly with clients from a wide variety of industries, delivering solutions to increase their productivity. I ran machine tests of different welding processes and trained company personnel, clients and prospects. I had the opportunity to work in the store with the highest sales in the Valley of Mexico. My responsibilities included: • Establish new accounts and complete required customer documentation. • Delivery of products to customer in a timely manner. • Update databases with sales and customer information. • Load and unload store products. • Preparation of products for shipping. • Monthly, quarterly and annual inventory review of the store. • Maintain a showroom in a professional and attractive manner for clients. • T

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Technical Sales Representative

Praxair Mexico S. deR.L de C.V.

Edgar Rivera

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