Finance specialist with 18 years of experience, in credit and collections, billing, and accounts payable for IT company. Provided support to end users, interpretation of services contracts. Economist, interested in billing areas, accounts payable, contract specialist, accounts receivable, credit and collections.
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AR Specialist
xpd global
Nov 2024 - Dec 2024(2 months)
Review DSO providing monthly statements and invoices in case they are missing. Compiling all the back-up information to submit invoices to different customer portals. Cash application: Received remittance and apply payments accordingly Provide monthly statements, identify breakouts and request customers, portal assistance to reduce impact in delinquency.
AR Specialist
Samsara
May 2023 - Current(3 years 6 months)
Contract Review: Assist sales department with new contract set up or renewals, making sure the calculation for the billing cycle and proper service duration where correct. Buyouts: Assist in reviewing new contract and assist with the credit push up for proper application on the annual invoice before collecting. Created monthly, biweekly and weekly statements and follow up with PTP with customers. Assist with proper rebilled if necessary. Schedule follow up calls with cusomers, sales and accounts managers for proper results.
AR Specialist
HireRight
Sep 2021 - Oct 2021(2 months)
Account review: Cash application: The accounts had a considerable amount of unapplied cash due to the lack of remittance provided by the customer. By building relationships with the customers in having remittances provided properly the team was able to reduce the unapplied cash Cash application optimization: The accounts included in the portfolios are now providing the remittance for each payment and deductions included. We are now able to identify the correct claims or credits for the correct application.
Contract and Billing Specialist
Rackspace
May 2021 - Current(5 years 6 months)
Contract Review: Review old contracts, created a database to have better control of equipment, and linked to the correct contract and time frame. Forecast: Assist with monthly, and yearly budgeting and forecasting also assist with Churn (yearly equipment removal) Billing: Worked with different departments to have correct billing setups (payment terms, time frames). Assist with query setups Processes: Created different process flows for proper reporting and billing
Senior Billing Specialist/ Credit and Collections/ Auditor
The Functionary
May 2020 - May 2021(1 year 1 month)
Review major agreements and have them set up in the billing system. Providing invoices in a timely fashion, invoice submission. Client Submission: I was able to have access to the different invoice submission portals for our customers, this allows us to have track of invoices for payment. On-time approvals and proof of deliveries. Audit process: I assist with an internal audit process that has helped to identify discrepancies in our contracting field, rates, or distributions. Monthly Statements: Within the credit and collections development I was able to standardize a monthly statement to all our customers. Reconciling customers' monthly statements. Collections: Due to the lack of staff, I was able to work creating stand
CREDIT AND COLLECTIONS SPECIALIST
Schneider Electric
Apr 2019 - May 2020(1 year 2 months)
Review and collect more than 300 accounts for the US and Canada. Providing monthly statements, status for claims, and invoice submission. Accounts Review: I was able to evaluate the impact of revenue for aged invoices and premature billing. With this review, the action was to proper setups in the services and Sales orders avoiding premature billing for proper collection. Cash application: The accounts had a considerable amount of unapplied cash due to the lack of remittance provided by the customer. After negotiating with the bank, I was granted special access to the global account and pull remittances in the bank portal. Also, with the access, the team can identify lost cash in a generic account for 3 years. Cash application
PROCUREMENT SPECIALIST
SoftwareOne
Oct 2018 - Apr 2019(7 months)
Customer assistant in an E2E service, entering price requests to vendors, and creating quotes, orders, and invoices to customers. Help and assist the sales force. • Account assignments: I was able to assist with account distribution among the team, from previous experience understanding the behavior of some accounts. • Goals: I helped with the new measurements for the analyst and helped with the new goals for the year. According to the type of account but considering the new goals that included creating process flows for each unique account. • Order entry process: I created new process flows for accounts like Cisco, Cedars, and Microsoft, Because of the complexity of the accounts and the unique way to be handled. With great r
SENIOR BILLING SPECIALIST
Compucom
Apr 2010 - Apr 2018(8 years 1 month)
Understanding and analysis for the new contract set up in the different. Monthly and day-to-day billing according to the type of services. • Revenue Metrics: I created revenue metrics to evaluate the percentage of income generated per account. With these metrics, the department was able to identify the changes on each account in a matter of revenue, increase, loss or any changes for a specific account. • Analyst Metrics: I created a database fed with reports pulled from the different systems. I was able to provide information for each analyst in the department about the number of invoices generated per account, and revenue generated per analyst. And I was able to participate in a proper account and work distribution between the an
PROCURE TO PAY ANALYST
Msd
Dec 2009 - Dec 2010(1 year 1 month)
End-user assistance to the sales force team helped in creating and reviewing expense reports. Generated PO's, payments delivered, and research. Billing, Invoicing process, Credit, and collections process. • Reconciliation process: I created a reconciliation process and documented a step-by-step process flow. We achieved a standard process. • Migration process: I created a process flow to migrate from JD EDWARDS to SAP.