Edgard Centeno

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AP Admin

Muller

Jan 2025 - Current (1 year 4 months)

Perform AP process for different clients and vendors. Oversee billing cycle and closing every month. Oversee and create different types of AP reports. Meetings with vendors. Perform various special projects at the request of the billing manager.

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Billing Assistant Manager

SDS Samsung

Jan 2023 - Jan 2025 (2 years 1 month)

Perform AR & AP process for different clients and vendors. Oversee billing cycle and closing every month. Oversee and create different types of billing reports. Schedule and coordinate meetings with clients and vendors. Coordinate monthly and weekly payments with vendors. Perform various special projects and responsible for providing reports at the request of the billing manager.

Association Project Manager

Real Property Associates

Jan 2020 - Jan 2023 (3 years 1 month)

Oversee the invoice approvals process; review bills, approve and coordinate payments with the bookkeeper. Schedule and coordinate projects, inspections, and repairs in different building apartments and associations. Coordinate delinquency reports, coordinate communication with delinquent tenants and homeowners, and assist the Senior Property Manager in the collections and eviction process. Assist the Senior Property Manager and bookkeeper with audits. Perform various special projects and responsible for providing reports at the request of the Senior Property Manager

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Maintenance Assistant Manager

Austin Investors

Jan 2018 - Jan 2020 (2 years 1 month)

Coordinate leasing and repair projects in properties and buildings managed by the Property Manager. Coordinate communications with homeowners, vendors, bookkeepers, the City of Austin, and tenants for different remodeling projects, repairs, inspections, and cleanings. Assist the Property Manager and bookkeeper with audits, budget process, and future repairs report coordination. Assist the Property Manager in the eviction process. Compiles information and statistics on the economic and non-economic contract proposals of both labor and management. Perform various special projects and prepare reports at the request of the Property Manager

Customer Service Assistant Manager

Sitel Nicaragua

Jan 2012 - Jan 2018 (6 years 1 month)

Coordinate, coach, and assist agents to reach their Key Performance Indicators or goals established by Sitel and the Clients. Assign tasks and create action plans with agents to reach the KPIs established by Sitel and Client. Coordinate meetings with HR, Workforce, Quality Analysts, and agents. Assist agents with supervisor requests, calls, questions, and other tasks assigned to them. Prepares daily AHT, Attendance, and Fraud Case reports for the agents and Operations manager

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