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Eddie Stewart Murillo
Eddie Stewart Murillo
About
Detail
Licenciatura terminada en Lenguas Modernas
Cali, Valle del Cauca, Colombia
Bilingual Appointment Setter | Sales Development | Customer Success
Experience: 7+ years
Professional Summary
Results-driven bilingual (English/Spanish) appointment setter and customer support professional with over seven years of experience in outbound and inbound sales. Skilled at high-volume cold calling, lead qualification, CRM management, customer relationship building, and consistently exceeding appointment-setting goals. Experienced working remotely with U.S.-based companies using modern communication and CRM platforms.
Core Skills
● Appointment Setting (B2B & B2C)
● Cold Calling & Lead Generation
● Customer Success & Client Support
● CRM Management (GoHighLevel, HubSpot)
● Slack
● RingCentral
● High-volume outbound dialing
● Objection Handling
● Pipeline Management
● Sales Follow-up
● English & Spanish Fluency
Professional Experience
Social Media Ninjas – Appointment Setter (Dental Clinics)
● Managed appointment setting for 16 dental clinics across the United States.
● Called approximately 100 qualified leads per day.
● Averaged 4–5 appointments booked daily.
● Worked closely with clinic staff through Slack and CRM systems.
● Helped maintain approximately a 60% show rate and 29% treatment acceptance rate.
● Contributed to campaigns generating over $2 million in zirconia restoration sales.
⸻
Limitless Funding Source
● Assisted small businesses in obtaining business funding.
● Worked extensively in HubSpot CRM.
● Helped generate business that contributed to over $10 million in funding.
● Qualified prospects and coordinated follow-up throughout the sales pipeline.
⸻
Connect2DPL (3 Years)
Solar Campaign
● Made approximately 450 outbound calls daily.
● Averaged 8–10 qualified appointments per day.
Student Loan Forgiveness Campaign
● Assisted borrowers through qualification.
● Averaged 8–10 completed applications daily.
Credit Repair Campaign
● Qualified leads.
● Scheduled consultations.
● Educated customers on available programs.
⸻
Connect2BPO
● Merchant services campaign.
● Generated approximately 80 credit card processing sales per month.
Strengths
● Excellent phone presence
● Strong active listening
● Rapport building
● Goal-oriented
● Comfortable with KPIs
● Fast learner
● Highly organized
● Thrives in remote environments
● Self-motivated
Interview Introductio
Experience: 7+ years
Professional Summary
Results-driven bilingual (English/Spanish) appointment setter and customer support professional with over seven years of experience in outbound and inbound sales. Skilled at high-volume cold calling, lead qualification, CRM management, customer relationship building, and consistently exceeding appointment-setting goals. Experienced working remotely with U.S.-based companies using modern communication and CRM platforms.
Core Skills
● Appointment Setting (B2B & B2C)
● Cold Calling & Lead Generation
● Customer Success & Client Support
● CRM Management (GoHighLevel, HubSpot)
● Slack
● RingCentral
● High-volume outbound dialing
● Objection Handling
● Pipeline Management
● Sales Follow-up
● English & Spanish Fluency
Professional Experience
Social Media Ninjas – Appointment Setter (Dental Clinics)
● Managed appointment setting for 16 dental clinics across the United States.
● Called approximately 100 qualified leads per day.
● Averaged 4–5 appointments booked daily.
● Worked closely with clinic staff through Slack and CRM systems.
● Helped maintain approximately a 60% show rate and 29% treatment acceptance rate.
● Contributed to campaigns generating over $2 million in zirconia restoration sales.
⸻
Limitless Funding Source
● Assisted small businesses in obtaining business funding.
● Worked extensively in HubSpot CRM.
● Helped generate business that contributed to over $10 million in funding.
● Qualified prospects and coordinated follow-up throughout the sales pipeline.
⸻
Connect2DPL (3 Years)
Solar Campaign
● Made approximately 450 outbound calls daily.
● Averaged 8–10 qualified appointments per day.
Student Loan Forgiveness Campaign
● Assisted borrowers through qualification.
● Averaged 8–10 completed applications daily.
Credit Repair Campaign
● Qualified leads.
● Scheduled consultations.
● Educated customers on available programs.
⸻
Connect2BPO
● Merchant services campaign.
● Generated approximately 80 credit card processing sales per month.
Strengths
● Excellent phone presence
● Strong active listening
● Rapport building
● Goal-oriented
● Comfortable with KPIs
● Fast learner
● Highly organized
● Thrives in remote environments
● Self-motivated
Interview Introductio
Contact Eddie regarding:
Flexible work