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Mike Hintze

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Senior Salesforce Administrator
Houston, Texas, United States

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Résumé


Jobs verified_user 0% verified
  • E
    Independent Salesforce Consultant
    Everything Virtually LLC
    Nov 2024 - Current (2 years)
    • Operate an independent consulting practice focused on Agentforce and AI-driven Salesforce solutions, with specialization in declarative automation, custom agent development, and integration architecture.
    • Built and maintain a portfolio of Agentforce proof-of-concept solutions in a dedicated Developer Edition org, including custom agents, topic and action configuration, prompt templates, and Field Service use cases covering work orders, service appointments, and scheduling.
    • Earned Salesforce AI Specialist certification and completed the inaugural Agentforce training in San Francisco (Nov 2024); attended Texas Dreamin' (May 2025) to extend expertise across the latest Salesforce AI and automation releases.
    • Design referenc
  • Univar Solutions
    Senior Salesforce Administrator (Contract)
    Univar Solutions
    Sep 2022 - Sep 2024 (2 years 1 month)
    • Owned the Salesforce-side implementation of Net Zero Cloud and Net Zero Analytics for the global ESG/sustainability organization, enabling carbon accounting across 600+ facilities, a private trucking fleet, storage operations, and business travel (air, rental car, hotel).
    • Built screen flows enabling site managers worldwide to capture electricity, gas, waste, and business travel data directly into Net Zero Cloud, replacing manual spreadsheet consolidation across regional sustainability teams.
    • Designed custom report types and data load templates allowing regional sustainability data managers to perform self-service mass uploads via the Net Zero Cloud document upload process.
    • Led Portuguese-to-English field label, alert,
  • Sundae
    Senior Salesforce Administrator
    Sundae
    Jan 2022 - Jun 2022 (6 months)
    Consolidated approximately 50 legacy workflow rules and process builders into 4 record-triggered flows (one per object), reducing technical debt and aligning the org with Salesforce's declarative automation roadmap.
    • Designed and built scheduled flows for batch processing and migrated projects using Salesforce DX in Visual Studio Code, establishing repeatable deployment patterns.
    • Created custom objects, fields, and validation rules to track sales interactions and enable reporting on rep activity and pipeline health.
    • Redesigned lightning record pages using standard components and Lightning Web Components to optimize user experience for the sales team.
  • Lexitas
    Lead Salesforce Administrator
    Lexitas
    Feb 2021 - Dec 2021 (11 months)
    • Implemented Sales Cloud end-to-end for a large hospitality client, including sales process configuration, workflow automation, and email-to-Salesforce integration for the sales organization.
    • Designed and built a Salesforce-native sales chatbot for a consumer products company to qualify and route websourced leads into the sales pipeline.
    • Supported a Salesforce Field Service implementation for an oil field services client using FieldFX by LiquidFrameworks with Jitterbit middleware during an interim engagement.
  • Slalom
    Salesforce CRM Consultant
    Slalom
    Jan 2019 - Jan 2021 (2 years 1 month)
    • Implemented Sales Cloud end-to-end for a large hospitality client, including sales process configuration, workflow automation, and email-to-Salesforce integration for the sales organization.
    • Designed and built a Salesforce-native sales chatbot for a consumer products company to qualify and route websourced leads into the sales pipeline.
    • Supported a Salesforce Field Service implementation for an oil field services client using FieldFX by LiquidFrameworks with Jitterbit middleware during an interim engagement.
  • S
    Salesforce Administrator
    Jan 2015 - Jan 2019 (4 years 1 month)
    • Served as sole Salesforce administrator for a 50–60 person global FinTech firm (US, UK, India), owning all configuration, automation, and user support across Salesforce Classic and Lightning.
    • Redesigned the executive client status report with revenue and usage metrics and automated monthly delivery to managers and executives; evaluated and implemented AppExchange solutions including DocuSign, Conga Composer, Nintex Drawloop, Pardot, and iPaaS integration tooling.
  • M
    MBA Summer Intern
    Jun 2013 - Aug 2013 (3 months)
    • Designed and automated a monthly report package to measure client satisfaction and immediately identify specific problems
    • Developed custom quote generation application within the Salesforce platform which reduced errors and provided greater transparency into revenue forecast
  • Wells Fargo
    Trader / Private Bank — Wealth Management Group
    Wells Fargo
    Jan 2004 - Jan 2012 (8 years 1 month)
    Trader / Private Bank, Wealth Management Group (Series 7 & 63 licensed). Executed 500–600 trades per month across equities, bonds, mutual funds, and options with zero trade errors; served high-net-worth clients with $1MM+ accounts.
Education verified_user 0% verified
  • FGV - Fundação Getúlio Vargas
    MPGI - International Management Exchange Program
    FGV - Fundação Getúlio Vargas
  • Brigham Young University
    MBA, MBA, Organizational Behavior Studies
    Brigham Young University
    Jan 2012 - Jan 2014 (2 years 1 month)
  • Brigham Young University - Idaho
    bachelor, Bachelor of Science, Business Management, Finance
    Brigham Young University - Idaho
    Jan 2000 - Jan 2004 (4 years 1 month)
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