Andrew Thompson

Senior Software Developer

GigSmart

Nov 2019 - Jul 2025 (5 years 9 months)

• Led the design, implementation, and production rollout of customer-facing applications and backend services using React, Next.js, TypeScript/JavaScript, Node.js, and Python; partnered directly with customers and stakeholders to define requirements and prioritize features. • Built and maintained scalable microservices in Node.js and Python with Java components for specific high- throughput services, using event-driven architecture and Kafka for streaming and reliable messaging across services. • Integrated CRM systems with backend services and customer-facing applications, enabling seamless data synchronization, automated workflows, and improved customer engagement insights. • Implemented GraphQL and RESTful APIs to expose business cap

Software Engineer

Granicus

Dec 2016 - Jul 2019 (2 years 8 months)

• Architected and maintained backend microservices, leveraging Python, Node.js, FastAPI, and event-driven architecture. • Developed large-scale web applications, leveraging React, Angular, and GraphQL to deliver efficient and scalable solutions. • Built scalable data pipelines to process citizen interactions (e.g., digital forms, public records requests, meeting agendas), integrating with large-scale subscriber data and sentiment insights across millions of annual engagements using AWS, Kafka, and NoSQL stores. • Developed and optimized SDK-driven real-time analytics components to monitor public usage patterns, feeding into AI-powered systems and generative content assistants for predictive communication workflows. • Partnered with pro

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Frontend Engineer

American Furniture Warehouse

Jan 2014 - Jan 2016 (2 years 1 month)

• Developed dynamic and interactive user interfaces using React.js, Angular and Vue.js, taking advantage of its reactive data binding and robust ecosystem of libraries and plugins to deliver exceptional user experiences. • Collaborated closely with UI/UX designers and back-end engineers to implement responsive designs, ensuring seamless experiences across multiple devices and browsers. • Daily maintenance of code, debugging issues, and solving clients' problems. • Implemented authentication and authorization mechanisms using JWT, OAuth, or other security protocols to protect sensitive user data. • Extensively used the Redux and NgRx for state management in SPA applications. • Developed an automated testing suite using Jest and Cypress

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Intern Developer

Hoosier PC

Feb 2012 - Jan 2014 (2 years)

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