Experienced professional in Salesforce configuration, administration, and development who is passionate about process improvement, system usability and experience. - Involved in development and release of features in Salesforce and troubleshooting of cases with Salesforce configuration - Experience working with Apex Classes, Process builders, custom workflows, user management - Experience working with Salesforce Sales Cloud, Service Cloud, CPQ, Community Cloud - ISTQB Foundation Level Certified - Involved in entire STLC and Software Development Life Cycle (SDLC) – Requirement, Design and Analysis, Development, Testing, Deployment and Support phase. - Strong in analyzing and understanding Business specifications, testing requirements and developing detailed Test plans, Test cases, Test scripts and Test Scenarios. - Expertise in conducting and participating in different types of testing - Integration, System, Functional, GUI, Regression, Performance, Load, Sanity, Smoke test. - Performed ad-hoc testing, reported bugs using Jira defect tracking system and verified bug fixes.