Ebin Thomas

Ebin Thomas

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Retail Sales Manager | Business Development | B2B Sales |Key Account Manager | MBA, Marketing Certifications, Salesforce
Ontario, Canada

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Résumé


Jobs verified_user 0% verified
  • Gianttiger
    Manager- Grocery & Softgoods
    Gianttiger
    Mar 2024 - Current (2 years 8 months)
    • Drove Revenue Growth: Increased annual revenue by 12% and market share by 6% through strategic sales planning and targeted promotional campaigns tailored to market trends. • Optimized Inventory Management: Maintained 97% stock availability by leveraging demand forecasting and reducing stockouts by 18% and overstock by 12%, ensuring consistent product availability. • Enhanced Customer Satisfaction: Achieved a 92% customer satisfaction rate by implementing service improvements based on feedback and swiftly addressing customer concerns. • Led High-Performing Teams: Managed a team of 15 associates, fostering a collaborative and goal oriented environment that consistently exceeded sales and operational targets. • Reduced Operational Costs
  • B
    Business Manager
    Mar 2021 - Oct 2021 (8 months)
  • T
    KEY ACCOUNTS MANAGER
    TERRITORY
    Jun 2017 - Mar 2021 (3 years 10 months)
    • Established and nurtured relationships with 75+ key accounts, leading to a 35% rise in customer retention and a 25% increase in customer satisfaction scores. • Achieved a 30% growth in annual revenue from ₹60M to ₹80M through effective management and strategic initiatives • Ensured timely payment collections by implementing effective and streamlined processes, contributing to financial stability and positive client relationships • Expanded and led a team of five Account Executives across the territory • Partnered with vendors and suppliers to enhance supply chain efficiency, resulting in a 20% reduction in delivery times and saving ₹1M in operational costs • Managed the implementation of new CRM software, Salesforce, and successfull
Education verified_user 0% verified
  • C
    Post-Graduation Diploma
    College
    May 2023 - Dec 2023 (8 months)
  • C
    Post-Graduation Diploma
    College
    May 2022 - Dec 2022 (8 months)
  • University
    Master of Business Administration/Bangalore
    University
    Jun 2015 - Jun 2017 (2 years 1 month)