J

Jon Martingale

About

Detail

Head of Product Management at FreeAgent
United Kingdom

Timeline

work
Job
school
Education
folder
Project

Résumé

Jobs verified_user 0% verified
  • FreeAgent
    Head of Product Management
    FreeAgent
    Jul 2024 - Current (2 years 4 months)
  • FreeAgent
    Group Product Manager
    FreeAgent
    Jun 2021 - Jul 2024 (3 years 2 months)
  • Reckon
    Senior Partner & Product Manager - Reckon One UK
    Reckon
    Aug 2014 - Jun 2021 (6 years 11 months)
    The role involves:
    • responsibility for delivery of cloud-based, subscription products to the UK market
    • accountability for UK commercial success
    • working with stakeholders to develop strategies, features and new products
    • producing UK launch software requirements, launch strategy and key messages
    • managing and mentoring colleagues and stakeholders
    • developing product requirements documentation for Reckon One UK
    • overall responsibility for regional launch plans for Reckon products
    • being a spokesperson / thought leader at industry events and in marketing campaigns to add insight and expertise
    • setting the strategy for UK partnerships, leading the development and operational management of
  • IRIS Software Group
    Product Manager - Accounts Production, Audit & Company Administration
    IRIS Software Group
    Aug 2012 - Aug 2014 (2 years 1 month)
    IRIS Software is an award-winning provider of accounting software, with over 50% market share.

    The role involved:
    • Full accountability for a broad compliance product set, as well as newly launched cloud solutions
    • Defining and prioritising new features based on customer requirements and identifying the business value of each
    • Producing and maintaining on-going competitive analysis of product set
    • Strategic project management of commercial launches of cloud and desktop software
    • Managing product pricing, promotion and packaging
    • Building business cases for new product and service initiatives
    • Presenting financial and performance data to executive and senior management to drive change in b
  • Sage
    Product Manager
    Sage
    Aug 2011 - Aug 2012 (1 year 1 month)
    The role involved:
    • Full accountability for a product set including Sage accounts production range
    • Delivering product vision and strategy for product set
    • Producing and maintaining on-going competitive analysis of product set
    • Defining and prioritising new features based on customer requirements and identifying the business value of each
    • Strategic project management of commercial launches of products and services
    • Managing product pricing, promotion and packaging
    • Building business cases for new product and service initiatives
    • Presenting financial and performance data to cross-departmental management to drive change in business

    Key achievements include:
    • Management of key p
  • Sage
    Associate Product Manager
    Sage
    May 2010 - Jul 2011 (1 year 3 months)
    The role involved:
    • Managing a product set of Sage software
    • Producing and maintaining on-going competitive analysis of product set
    • Defining and prioritising new features based on customer requirements
    • Leading virtual business teams to ensure successful commercial launches of products and services
    • Building business cases for new product and service initiatives
    • Presenting financial and performance data to cross-departmental management to drive change in business

    Key achievements include:
    • Promoted to Product Manager after being successful in recruitment process
    • Delivering 26% year on year revenue growth on primary product lines
  • S
    Commercial Development Executive
    Sage UK Limited
    Nov 2007 - Oct 2010 (3 years)
    The role involved:
    • Additional Product Manager responsibilities, having pro-actively requested these as part of my own personal development plan
    • Preparing revenue budgets and tracking actual performance against forecast. Taking pro-active steps to communicate any material variances
    • Reviewing divisional revenue performance across 30 product lines
    • Planning and executing quarterly/ad-hoc sales offers and renewal activity to drive revenue
    • Managing commercial launches of new products and services
    • Recommending pricing and promotional initiatives

    Key achievements included:
    • Promoted to Associate Product Manager having successfully managed the product lifecycle of 2 Sage products
    • £50k
  • Sage
    Software Support Team Manager
    Sage
    Oct 2005 - Nov 2007 (2 years 2 months)
    Direct management of three customer operations teams (18 direct reports), who delivered technical support to accountants in practice. As well as motivating and developing my direct reports, my role was to monitor and analyse customer usage of the support service, ensuring that relevant KPIs were met.

    Key achievements:
    • Track record of achieving defined KPIs and SLAs throughout my time in the role
    • Introduction of a cross-skill development program delivering the flexibility to switch staff priorities to meet seasonal demand from customers
    • Implementing new systems and processes, to improve efficiency and improve customer satisfaction
  • Sage
    Customer Operations
    Sage
    Feb 2002 - Oct 2005 (3 years 9 months)
    Having initially joined Sage as a customer services advisor I progressed through a number of roles which gave me invaluable experience of account management, drawing up service level agreements, planning resources and communicating with a variety of customers.
  • C
    Account Manager
    Cable Direct
    Jun 2001 - Feb 2002 (9 months)
    Managing existing customer accounts - maximising retention and upsell opportunities.
  • Various
    Temporary admin
    Various
    Jun 2000 - May 2001 (1 year)
    Temporary admin roles including: assisting a kitchen manufacturer with raw materials planning to improve efficiency and reduce direct costs.
Education verified_user 0% verified
  • The Manchester Metropolitan University
    CIMA, Advanced Diploma in Management Accounting
    The Manchester Metropolitan University
    Jan 2010 - Jan 2011 (1 year 1 month)
    P2 Management Accounting – Performance Management – Passed
    E2 Enterprise Management – Passed
    F2 Financial Management – Passed
  • The Manchester Metropolitan University
    CIMA Diploma in Business Accounting, Management Accounting
    The Manchester Metropolitan University
    Jan 2009 - Jan 2010 (1 year 1 month)
    All modules passed to demonstrate:

    (a) a thorough understanding of all types of management accounting, how to produce, and how to analyse
    (b) skills on how to produce IFRS final accounts inc all primary statements
    (c) business management skills
  • The Manchester Metropolitan University
    CIMA Certificate in Business Accounting, Management Accounting
    The Manchester Metropolitan University
    Jan 2008 - Jan 2009 (1 year 1 month)
    C1 Fundamentals of Management Accounting - Passed 1st time
    C2 Fundamentals of Financial Accounting - Passed 1st time
    C3 Business Mathematics - Passed 1st time
    C4 Business Economics - Passed 1st time
    C5 Ethics, Corporate Governance and Business Law - Passed 1st time
  • H
    A levels BTEC HND, Business and Finance
    Hopwood Hall Further Education College Middleton
    Jan 1996 - Jan 2000 (4 years 1 month)
  • S
    GCSEs
    St Cuthberts RC High School Rochdale
    Jan 1990 - Jan 1995 (5 years 1 month)
Projects (professional or personal) verified_user 0% verified
    This is a community-created genome.