Gayle Heskiel

Gayle Heskiel

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Chief Operating Officer
Eatontown, New Jersey, United States

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Résumé


Jobs verified_user 0% verified
  • Net at Work Inc
    Chief Operating Officer
    Net at Work Inc
    Jun 2019 - Current (7 years 3 months)
    As COO & CIO of a PE-backed technology consulting firm, I serve as a strategic leader across operations, technology, and finance, architecting the systems that drive scalable growth. Operations Leadership Served as operational integrator of an aggressive M&A strategy, supporting over 35 acquisitions and 2 divestitures, overseeing operational, systems, legal, financial, and cultural integration across every transaction Championed EOS methodology companywide, driving leadership alignment, accountability, and organizational clarity Established company Core Values with the CEO and directed operational playbooks across every department, codifying best practices and institutional knowledge Established a scalable legal operations function, oversee
  • Net at Work Inc
    Vice President Of Professional Services
    Net at Work Inc
    Oct 2011 - Jun 2019 (7 years 9 months)
    Led a professional services P&L across 150 consultants and 10 business units, delivering 15-20% revenue growth year over year and maintaining 40-50% gross margins throughout tenure. Consulting Leadership 🔹 Directed all client-facing service delivery across 10 business units, establishing the operational rigor, metrics, and accountability structures that drove consistent double-digit growth 🔹 Championed the shift to recurring revenue across all business units, educating and influencing practice leaders on revenue quality, client stickiness, and the long-term value of repeatable revenue streams 🔹 Architected the foundational partner program, defining 3 partner tiers, establishing legal contracts, and creating the framework that expanded th
  • Agrei Consulting Inc
    Chief Operating Officer
    Agrei Consulting Inc
    Jul 2010 - Oct 2011 (1 year 4 months)
    Founded and led a boutique technology consulting firm delivering strategic and technical services to clients in financial services and healthcare, while simultaneously serving as an independent consultant on complex enterprise projects. 🔹 Led global application migration initiative off Lotus Notes for Deutsche Bank, managing resources, timeline, and delivery across an international team 🔹 Directed application development and implementation for Blue Cross Blue Shield of Vermont, redesigning a solution to handle real-time EDI transactions using BizTalk and C# delivered via Agile methodology 🔹 Designed and managed development of an HR Self Service portal using Microsoft SharePoint and Silverlight, improving employee experience and HR operat
  • Binary Tree
    Chief Operating Officer
    Binary Tree
    Dec 2007 - Jul 2010 (2 years 8 months)
    Appointed as COO to provide executive oversight across all operational, technology, and administrative functions of a growing software development firm, with accountability for driving profitability, scalability, and strategic growth. 🔹 Shaped and executed corporate strategy alongside the leadership team, developing multi-year plans to ensure long-term profitability, market competitiveness, and sustainable revenue growth 🔹 Established an executive reporting framework of dashboards and management scorecards, creating the operational visibility needed to make timely, data-driven decisions at the leadership level 🔹 Oversaw introduction of Microsoft BPOS (now Office 365) services offerings, optimizing program structure and migration solution
  • Binary Tree
    Director of Operations
    Binary Tree
    Nov 2005 - Dec 2007 (2 years 2 months)
    Promoted to lead day-to-day operations across the accounting and consulting services groups, with a mandate to drive process improvement, financial discipline, and organizational scalability. 🔹 Founded and built the company's first PMO, establishing the organizational structure, methodology, and governance that brought scalability and consistency to the consulting services group 🔹 Led a virtual global team across the full product portfolio, serving as Program and Engagement Manager on strategic, high-profile client engagements 🔹 Stepped into an interim CFO capacity, overseeing accounting staff and coordinating all finance, budget, and accounting activities during a critical period of organizational transition 🔹 Identified and executed a
  • Binary Tree
    Consulting Services Manager
    Binary Tree
    Mar 2005 - Oct 2005 (8 months)
    Brought in to lead the consulting services function, with immediate accountability for revenue growth, delivery quality, and team performance across a global team of consultants. 🔹 Drove a 40% increase in services revenue by establishing a consistent pricing structure and introducing new service offerings that expanded the company's market reach 🔹 Directed a virtual global team of consultants across Domino, Java, and messaging disciplines, managing utilization targets and ensuring high-quality delivery across multiple concurrent client engagements 🔹 Established consulting methodology, project procedures, and delivery standards that brought consistency, scalability, and quality to client engagements 🔹 Served as the escalation point for c
  • R
    Director of Consulting
    Relavis Corporation
    Jul 1996 - Feb 2005 (8 years 8 months)
    Promoted through four roles over an 8-year tenure to lead the global Consulting Services organization at a Lotus Notes/Domino-based CRM software publisher, taking primary oversight of implementation services for OverQuota, the company's flagship sales force automation product, and its expanded suite of service, help desk, and marketing solutions. 🔹 Built an entirely new consulting division from the ground up to service and implement the company's expanding product suite, establishing the team, methodology, and delivery standards that made rapid scale possible 🔹 Spearheaded development of two new software products through the full project lifecycle, expanding the company's CRM offering from sales force automation into service help desk and
  • A
    Senior Consultant in Business Systems Consulting Group
    Arthur Andersen
    Sep 1993 - Jul 1996 (2 years 11 months)
    Began career at a Big Five consulting firm, delivering technology consulting to large corporate clients across financial services and the nonprofit sector. Trained at Arthur Andersen's renowned Center for Professional Education in St. Charles, the firm's world-class global training campus, where foundational principles of systems thinking, client service excellence, and professional development were instilled. 🔹 Designed and implemented financial and accounting systems that automated client workflows and improved operational efficiency across major financial industry clients 🔹 Advised on and led vendor evaluations, requirements gathering, and solution design across HR, finance, and information technology functions 🔹 Delivered end-user tr
Education verified_user 0% verified
  • Edinburgh Business School HeriotWatt University
    Postgraduate Diploma in Business Administration, Business Administration
    Edinburgh Business School HeriotWatt University
    Jan 2010 - Jan 2012 (2 years 1 month)
  • The Wharton School
    BS, Entrepreneurial Mgmt and Finance
    The Wharton School
    Jan 1991 - Jan 1993 (2 years 1 month)
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