Earl Scott Advento Looking for new opportunities

Data Services Representative

The Pipeline Group

Oct 2025 - Mar 2026 (6 months)

Sr. Reference File Maintainer

IQVIA

Oct 2017 - Jun 2025 (7 years 9 months)

Customer Service Representative

SPi Global

Dec 2016 - Jun 2017 (7 months)

Processing of orders from the client ( Books )
Interactive answering emails
Double checking of orders from the bucket
Processing of Desk Copy Request of the client
Processing of Invoice Copy Request of the client
Giving the correct invoices that the client requested
Checking of monthly targets

Customer Service Team Lead

Globe Telecom

Jun 2012 - Jul 2016 (4 years 2 months)

Coaching of team mates
Recording of their monthly sales
Evaluating of their performance every month
Appraising for their achievement
Conducting of monthly targets
Processing of line application
Handling of subscriber complaints
Activating of change plans
Phone demonstration
Assisting subscribers for inquiry and concerns
Record checking and verification of existing subscribers
Checking of data facilities
Conducting Broadband sales

Agent

Globe Telecom

Jul 2011 - Apr 2012 (10 months)

Processing of line application
Handling of subscriber complaints
Activating of change plans
Phone demonstration
Assisting subscribers for inquiry and concerns
Record checking and verification of existing subscribers
Checking of data facilities
Conducting Broadband sales

Retail Specialist

Globe Telecom

Jul 2010 - Jul 2011 (1 year 1 month)

Processing of line application
Handling of subscriber complaints
Activating of change plans
Phone demonstration
Employment verification of line applicants
Assisting subscribers for inquiry and concerns
Record checking and verification of existing subscribers
Checking of data facilities

K

Service Crew

Kettle Foods

Jan 2009 - Jun 2009 (6 months)

In charge as a lead crew of the outlet
Yielding of product quantities
Conducts beginning and ending inventory, and auditing of cash funds
Deposits cash fund
Monitoring of BIR logbook
Handling customer complaints
Product preparation and sales
Filing and submitting weekly reports
Receiving and placing bulk orders for the dealers

S

Customer Assistant

Shopwise Sucat

Feb 2008 - Aug 2008 (7 months)

Handling of customer complaints and assisting customers
Preparing documents like work permits, pull out gate pass, returning and exchanging defective items, delivery forms and etc.
Handling of cash funds or change fund for the cashiers
Receiving of telephone calls
Monitoring of paging system
Encoding of wise card application forms
Redeeming of points of the customer in their wise card
Monitoring of senior citizen log sheets and funds
Monitoring of supplies at the customer service
Verifying and processing of guarantor cards
Gift wrapping

M

Service Crew

McDonalds Baclaran

Feb 2007 - May 2007 (4 months)

Handling of customer complaints
Communicating and assisting customers
Busting the tables, Moping the floor, Washing kitchen Stuff
Cleaning the restroom, kitchen place, party area, dining and parking are
Distributing promo coupons

M

Service Crew

McDonalds Airport Road

Oct 2005 - Jan 2006 (4 months)

Handling of customer complaints
Communicating and assisting customers
Moping the floor, Busting tables
Distributing promo coupons
Event mascots
Maintenance of the lobby area, parking lot, party area

Earl Scott Advento

About

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Timeline

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Earl Scott Advento

About

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Behavioral traits