P
Prathima Gona
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Sr. Project Lead Developer at Mercury Insurance
United States
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Résumé
Jobs
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Sr. Project Lead DeveloperMercury InsuranceDec 2023 - Current (2 years 9 months)At Mercury Insurance, I played a pivotal role in enhancing the insurance lifecycle through Salesforce customization. I led the implementation of Salesforce Data Cloud and Sales Cloud, streamlining policy management and customer engagement. My efforts in data integration and identity resolution significantly improved data accuracy and operational efficiency.- Senior Salesforce DeveloperMercury InsuranceJun 2023 - May 2026 (3 years)
- Sr Salesforce Application Developer -CRMMohawk IndustriesAug 2021 - May 2023 (1 year 10 months)At Mohawk Industries, I played a pivotal role in enhancing Salesforce applications to meet specific organizational needs. I transitioned legacy apps to Lightning Experience, which significantly improved user engagement and interface. My focus on secure coding practices ensured data integrity, while my proactive approach fostered continuous improvement within the development team.
- Salesforce DeveloperState of ColoradoJan 2020 - Jul 2021 (1 year 7 months)As a Salesforce Developer at the State of Colorado, I focused on enhancing mobile compatibility and user engagement through the development of Lightning apps. I created custom Lightning Web Components to improve performance and user interface efficiency. Additionally, I integrated external systems using SOAP and REST, ensuring seamless data exchange. My role involved configuring Salesforce environments and optimizing workflows for enhanced application functionality.
- Salesforce Administrator/DeveloperGexa EnergyJan 2019 - Feb 2020 (1 year 2 months)At Gexa Energy, I played a pivotal role in enhancing Salesforce functionality to align with business requirements. My responsibilities included integrating Microsoft SQL with Salesforce, which improved data accuracy, and implementing Service Cloud solutions to streamline customer support. I also developed batch Apex solutions for efficient data management and created custom Visualforce pages to enhance user interaction and reporting capabilities.
- NSalesforce DeveloperNWMSUJul 2017 - Dec 2018 (1 year 6 months)At NWMSU, I played a pivotal role as a Salesforce Developer, focusing on enhancing user experience and streamlining data accessibility. My responsibilities included developing Lightning Apps, integrating third-party APIs, and optimizing JavaScript code for improved application efficiency. I worked closely with cross-functional teams to implement automated processes, significantly enhancing team productivity and engagement.
- Salesforce AdministratorBirlasoftJun 2014 - Jun 2017 (3 years 1 month)At Birlasoft, I played a pivotal role in enhancing Salesforce functionalities to meet client needs. My responsibilities included migrating from Classic to Lightning, which significantly improved user experience. I gathered business requirements through fit-gap analysis and developed detailed user stories to ensure alignment with strategic goals. Additionally, I designed custom Lightning Components and developed Apex Triggers and Classes to automate workflows.
Education
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- Master of Engineering - MEng, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICESNorthwest Missouri State UniversityJan 2017 - Dec 2018 (2 years)
- MBachelor of Engineering - BE, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICESMVSR Engineering CollegeJan 2013 - Dec 2017 (5 years)
- RRamadevi College of EducationRamadevi College of EducationJan 2001 - Dec 2011 (11 years)
- Northwest Missouri State UniversityNorthwest Missouri State University
- Osmania UniversityOsmania University
Projects (professional or personal)
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Awards
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- MMerit ScholarshipJan 2010
- SStudent ScholarshipAug 2009