Jeff Nelson

Chief Technology Officer

Upscale Assessment

Jul 2024 - Current (2 years 2 months)

Experienced Manager and Senior Software Architect specializing in SaaS solutions for higher education. Skilled in designing and implementing scalable systems on Azure cloud infrastructure, with expertise in .NET and Angular frameworks. Proven track record in leading architectural design, ensuring high performance, security, and integration capabilities. Passionate about leveraging technology to drive innovation in educational technology.

Solutions Architect

Covetrus

Mar 2022 - Jul 2024 (2 years 5 months)

* Coordinate with other Solution Architects to ensure alignment. There is shared ownership of the full solution design. * Establish, advocate for, and encourage the use of Architectural Patterns. * Assess technologies and tools; interact with technology vendors. * Drive the enablement roadmap (Confluent Kafka, Mongo Atlas, Dynatrace, etc.). * Coordinate and collaborate with System/Technical and Vendor Architects (DevOps, DB, Security, Cloud, Global Logic, Pivot Tree, Smith, etc.). * Encourage the use of engineering patterns and practices. * Empower and engage shared service teams (QA, DevOps, Security, etc.). * Engage and collaborate on Epic Definitions, Refinement, and High-level Design. * Assist with PI Planning and high-level Work Coordi

Lead Software Engineer

Covetrus

Jun 2021 - Mar 2022 (10 months)

Consultant

Cardinal Stritch University

Apr 2019 - Feb 2024 (4 years 11 months)

Senior Software Engineer

Covetrus

Apr 2019 - Jun 2021 (2 years 3 months)

• Participate in the review, design, development, implementation and maintenance of Cloud based and backend solutions, systems, and applications. • Develop web applications using Angular, Typescript, ASP.NET MVC, JQuery, and Bootstrap • Perform unit testing and complex debugging • Participate in production releases and troubleshoot production problems • Building RESTful API using .NET Core and SQL • Building and maintaining solutions hosted is Azure • Worked in an agile team environment.

Adjunct Instructor

ITT Technical Institute

May 2014 - Sep 2016 (2 years 5 months)

Teach a variety of courses including Intro to Programming, Java, Android, Database, and Capstone. Participates in school retention initiatives by providing regular, accurate, and timely feedback to students and the school concerning academics, behavior, attendance, etc.

Assistant Director of Enterprise Systems

Cardinal Stritch University

Jan 2014 - Apr 2019 (5 years 4 months)

Develop, maintain and administer C# web applications and services. Create stored procedures, functions, views, and triggers as necessary to support application development. Develop and maintain system integrations using PowerShell and SSIS. Troubleshoot application issues.

Application Developer

Superior Support Resources

Sep 2013 - May 2014 (9 months)

Developed, documented, and tested code written in multiple languages on many platforms. Integrated and streamline business processes and systems. Migrate systems to new platforms. Database support and maintenance. Gather and develop documentation. Ad Hoc report creation.

Software Engineer

WELS

Jun 2012 - Sep 2013 (1 year 4 months)

Developed and maintained a new C# MVC application that replaced an antiquated application. Wrote complex SQL queries, stored procedures, triggers and helped administer a large relational database.

Supervisor / IT Support

Reprographic Technologies Inc

Apr 2007 - Jun 2012 (5 years 3 months)

Administration of software problems and upgrades. Developed and maintained a Java program that connects to the equipment's databases and provided management with the data they needed to make smart business decisions. Oversaw a team of graphic specialists to ensure the delivery of high end products with fast turnaround to maintain increased profitability and growth with-in the company.

Store Manager

Speedway LLC

Aug 2005 - Apr 2007 (1 year 9 months)

Supervised a staff of 30 customer service representatives and management staff. Oversaw banking, payroll, disciplinary actions, inventory, scheduling, interviewing, and equipment maintenance. Used strong communication skills and customer service skills to ensure quality customer service while providing a positive workplace for employees so that store policies, procedures, and guidelines were completed in an efficient manner.

Assistant Manager

McDonalds Corporation

Aug 2000 - Aug 2005 (5 years 1 month)

Assisted the store manager supervising a crew over 50 employees. Maintained strict guidelines established by McDonald's, including labor rates and profitability. Established multiple new locations which required equipment installation and hiring/training new staff. Responsible for maintaining and fixing a wide variety of equipment and point of sale systems.

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