Meghan Hayayumi

Digital Marketing Specialist

Food For the Poor

Aug 2023 - Current (3 years)

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Marketing Coordinator

Otte Polo Group

Feb 2018 - Jul 2023 (5 years 6 months)

- Experienced in copywriting and content creation - Implements multi-channel marketing campaigns - Designs drip campaigns through account based marketing - Creates engaging posts on social media sites, builds paid ad campaigns, and monitors performance - Assists with website development & maintenance - Monitors keyword performance and website traffic -Calculates ROAS of campaigns - Updates and maintains the marketing department's documentation and databases - Actively monitors competitors’ strategies - Manages collaboration with vendors (SEO agencies, Graphic designers, Printing companies, etc) to ensure deliverables are received in a timely manner - Experienced using all social media platforms, Hootsuite, Mailchimp, Zoho, Moz, Google A

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Talent Acquisition Coordinator

Otte Polo Group

Jul 2015 - Jan 2020 (4 years 7 months)

-Responsible for recruiting talent for various positions in our call center locations nationwide -Coordinate with site managers to fulfill their hiring needs -Compose job descriptions and post them to hiring platforms and social networks -Perform screening calls, set up interviews and conduct background checks -Organize employee documentation -Update company policy handbooks and other intercompany correspondence -Generate reports tracking applicants and hiring process -Assist in Accounts Payable -Monitor all bank accounts and credit card balances to ensure sufficient funds for daily payments -Make payments to vendors via check,credit card and wire transfer -Organize invoices to ensure timely payment -Process payroll payments for contract

Human Resources Coordinator

Geeks on Site

Oct 2009 - Jul 2015 (5 years 10 months)

-Recruited technicians in over 90 cities nationwide for computer repair company. -Created and posted job ads, reviewed resumes, conducted interviews via webcam, collected documentation from contractors chosen for the position, performed background checks -Used Online Job Boards for posting ads, contacted IT schools, and searched for resumes through social media -Trained new hires on company’s policies and procedures; monitored performance -Composed letters of recommendation for contractors -Wrote, edited, and updated company communications such as training manuals, newsletters and memorandums -Responsible for all payroll duties; issued payments to approximately 300 technicians per month, answered questions regarding payments, resolved dis

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Customer Service Specialist

Shopko

Aug 2007 - Sep 2009 (2 years 2 months)

-Experienced in customer service -Successfully trained new employees in cashiering, service desk and customer service specialist positions -Practiced sales techniques, such as persuading customers to sign up for store membership, credit cards and extended warranties -Monitored front end of the store; provided overrides for transactions when needed, made sure all cashiers had enough change -Assisted with opening and closing of the store, filling/emptying registers, counting and depositing money to the safe -Maintained cleanliness of the registers and service desk -Tracked cashier’s sales of warranties and gathered weekly data into spreadsheets -Answered multi-line phone; provided answers to customer's questions over the phone, transferred

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Cashier

Angelis

Jul 2004 - Aug 2007 (3 years 2 months)

-Experienced in cashiering-handling money, credit/debit payments -Provided excellent customer service to clients -Helped with upkeep of front-end, stocking, cleaning and organizing

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