Malena Cano

Traductor autónomo

Inway Media

Mar 2024 - Aug 2024 (6 months)

Traducción de subtítulos ES/EN desde plantilla ya generada.

Especialista en soporte al cliente

Bonda

Nov 2023 - Feb 2025 (1 year 4 months)

Soporte al usuario final de las plataformas por correo cuando se presentaban inconvenientes para utilizar los cupones de descuento o Gift Cards. Seguimiento de las incidencias por sistema de tickets. Otorgamiento de resarcimientos a los usuarios afectados.

Transcriptora

True Subtitles

Sep 2023 - Dec 2023 (4 months)

Customer Support Specialist

Owners

Jan 2023 - Oct 2023 (10 months)

I provide Support for active customers, who live in the US, by attending to their needs as Business Owners, both via chat and over the phone: I apply the modifications they ask to their websites and marketing materials; I follow the activation of their Google My Business profiles, working closely with the Google Support team; I ensure they have all the knwoledge about their businesses and do a thorough follow-up on their profile status with us; I help them register their businesses as LLCs and thus I work closely with multiple third-party Support teams; I help customers schedule strategy meetings with their Customer Success Managers; on the whole, I make sure that each Business Owner has every piece of information and the appropriate suppor

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Quality Control Subtitler

Caligrama Ediciones

Aug 2022 - Jan 2024 (1 year 6 months)

Bilingual Interpreter

LanguageLine Solutions

Apr 2022 - Aug 2022 (5 months)

Simultaneous over the phone interpretation EN<>ES. I dealt with phone calls from medical, insurance and financial fields. I acquired the terminology needed for said fields.

Freelance Translator

StudioDav

May 2020 - Aug 2022 (2 years 4 months)

Translation of medical and technical documents. Subtitling and time-coding with Subtitle Edit.

Traductor inglés-español

StudioDav

Mar 2020 - Dec 2023 (3 years 10 months)

Subtitulado de diversos materiales audiovisuales. Generación de subtítulos en plantilla desde el audio en inglés. Traducción de prospectos médicos.

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Representante del servicio de atención al cliente

Bien Limpito y Más

Dec 2017 - Feb 2022 (4 years 3 months)

About

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Timeline

Résumé

Malena Cano

About

Detail

Behavioral traits