Matthew Goodrich

Automating companies existing customer referral programs and helping employee retention with company review and upsell/cross sell incentives. Previously, as an SDR with CiraSync, We work with IT admins and decision-makers to eliminate manual updates, reduce risk, and keep mobile teams connected. In my role, I handled cold and warm outreach, website chat, and discovery call handoffs. While partnering with Account Executives to build pipeline and create new business opportunities created in Salesforce As an Account Manager with CTIconnect, LLC, my focus was on driving sales and pipeline growth through dedicated outreach and strategic customer engagement. My role involved exceeding daily communication targets, managing sales orders, and collaborating closely with external representatives to foster business development. Previously, as an xDR at The Pipeline Group, I excelled in high-volume prospecting, leveraging Salesforce CRM to optimize meeting scheduling and conversions. With a knack for exceeding client goals and offering comprehensive coverage, my approach is rooted in fostering long-term relationships and contributing to sustained organizational success in Salesforce. Not to mention helping team members without hesitation and leading team calls.