O

Olga Doltu-Kadeshnikova

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Principal Customer Success Manager at Spire
Luxembourg

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Résumé

Jobs verified_user 0% verified
  • Spire
    Principal Customer Success Manager
    Spire
    Sep 2026 - Current (2 months)
  • Kpler
    Principal Account Manager
    Kpler
    Apr 2025 - Sep 2026 (1 year 6 months)
  • Spire
    Principal Account Manager
    Spire
    Sep 2024 - Apr 2025 (8 months)
  • Spire
    Sr. Account Manager
    Spire
    Sep 2023 - Sep 2024 (1 year 1 month)
  • Spire
    Customer Success Leader
    Spire
    Sep 2022 - Sep 2023 (1 year 1 month)
  • Spire
    Customer Success Manager
    Spire
    Aug 2020 - Aug 2022 (2 years 1 month)
    MARITIME ANALYTICS BEYOND AIS DATA
    Spire Maritime offers a one-stop-shop for AIS tracking data. Our customers are companies who want best-in-class maritime domain awareness and state-of-the-art vessel tracking. We help you get there.
  • JOB TODAY
    Customer Success Manager
    JOB TODAY
    Sep 2018 - Jul 2020 (1 year 11 months)
    JOB TODAY the #1 Hiring app in Spain and the UK, SaaS

    📊 Analytics & Customer Insights:
    • Creating company-level Customer Success reports, identifying key trends in user activity
    • Developing specs for internal tools
    • Influencing the direction of the product, through structured and data-focused customer feedback using SQL, Looker, Google Sheets, Tableau
    • Organising the collection of qualitative and quantitative customer feedback (surveys, customer interviews)

    🤝 Relationship Management & Sales:
    • Corporate account management, on-boarding
    • Successfully closing sales, up-selling, farming
    • Maintaining account health, working with CRM (English and Spanish)

    ✍️ Marketing & Co
  • S
    English UK Content Writer
    Sales International SA
    Feb 2018 - Aug 2018 (7 months)
    • Increased on-line retail sales +130%, transforming clients’ digital strategy with creative and informative A+ content.
    • Recruitment and training: Scouted out young talent at the EU trainees’ job fair, organized and conducted 10 interviews.
    On-boarded and trained two Content Writers to create customer-centric and sales-oriented content.
    • Internal Communications department: edited the company newsletter on key milestones, assisted in organizing social events and running office competitions.
  • European Commission
    Translation and Terminology Blue Book Trainee
    European Commission
    Oct 2017 - Feb 2018 (5 months)
    • Translated 30 + official EU documents, in the fields: pharmaceutical, legal, health, labour laws, consumer goods.
    • Created the Russia section of the Country Compendium, a public guide recommended by the EU Commission for translators, having carried out extensive research on the official languages, parliament, geography, judicial bodies and legal instruments, as well as their translation into English.
    • Added 20+ EN and RU definitions to the IATE (EU terminology database), for the dissemination and management of EU-specific terminology by European Institutions and Agencies.
    • Acted as co-president of the trainee subcommittees: organizing visits to European institutions, teaching language classes; scripting and editing the v
  • A
    Teacher of English as a Foreign Language
    ALFA Language School Paris
    Jul 2017
    • Teaching English as a foreign language to students from 13-16 years of age as part of an intensive 3-week language course.
    • Creating the 3-week programme, including the weekly tests.
    The knowledge of French was a requirement to teach on this course to facilitate the students' understanding of more complex grammatical issues.
  • United Nations
    Interpreting Intern
    United Nations
    May 2017
    • Week-long dummy booth interpreting experience.
    • Interpeting from French, Russian and Spanish into English in meetings of the 2017 Praparatory Commitee of the 2020 Review Conference of the Parties to the Treaty on the Non-Proliferation of Nuclear Weapons and in meetings of the Working Group on Fireams.
  • LUSH UK Europe
    Sales Assistant
    LUSH UK Europe
    Oct 2016 - Feb 2017 (5 months)
    • Part-time sales role during Master's degree.
    • Sales, cross-selling, providing excellent customer assistance in 6 languages.
    • Skin-care, bath, shower, and hair product demonstrations.
    • Completed 10+ hours of product training including training on spa treatments.
  • Elba Hoteles
    Receptionist Intern
    Elba Hoteles
    Jun 2014 - Aug 2014 (3 months)
    • Check-in and check-out procedures.
    • Managing guest request and transactions.
    • Liaising with private service providers.
    • Interpreting for guests in various situations including medical emergencies, guest complaints, and requests (
  • University of Valencia
    English Teaching Assistant
    University of Valencia
    Sep 2013 - Jun 2014 (10 months)
    English teaching assistantship of 100 hours at the University of Valencia, Spain. Tasks involved:
    • Working alongside staff from the English department to teach groups of more than 30 students.
    • Marking students' written work.
    • Providing transcriptions for English-language television series.
    • Editing a series of short tales, that had been translated into English from Greek.
    • Recording audio-books.
    • Creating resources for levels ranging from B1 to C1.
  • Club Med
    Gentil Organisateur Réception/Guest Relations
    Club Med
    Jun 2013 - Aug 2016 (3 years 3 months)
    Seasonal work in all-inclusive francophone holiday resorts (Gregolimano in Greece, Kamarina and Pragelato Vialattea in Italy, Palmiye in Turkey, and Cargese in Corsica, France. Training course completed in Vittel, France)
    • Up-selling hotel reservations, a la carte restaurant sales, wine sales.
    • Leading village tours for new arrivals.
    • Managing arrivals and departures and picking up 70+ guests from airport.
    • Managing guest relations in Russian, Portuguese, Spanish, Italian and French.
    • Managing transactions and check-in and check-out procedures.
    • Using reservation software to make bookings and up-sell existing bookings.
    • Facilitating sales via translation and interpreting.
    • Translating informat
Education verified_user 0% verified
  • C
    A Level
    Coleg Sir Gar Carmarthenshire College South Wales
    A Levels
    • French A●
    • Russian A●
    • History A

    AS Level
    • English Language and Literature A

    Welsh Baccalaureate: PASS
  • University of Bath
    MA: Interpreting and Translating (French and Russian
    University of Bath
    Course involved:
    • Consecutive Interpreting. (FR/RU>EN)
    • Simultaneous Interpreting. (FR/RU>EN)
    • RussianEN)
    • CAT tools training (MemoQ)

    Included a week-long interpreting placement in the UN office in Vienna.

    My dissertation consisted of a 10,000-word translation from Russian into English of an academic paper entitled 'From the Mountains to the Plains,' discussing establishing Soviet rule in Transcaucasia. This was succeeded by a 5,0
  • University of Exeter
    Bachelor of Arts, Modern Languages
    University of Exeter
    Language studies: French, Spanish, Russian and Portuguese.
    As well as the core language modules, I completed the following modules:
    • Short Fiction by Pushkin, Gogol', and Turgenev
    • Varieties of French
    • Introduction to the Hispanic World: Texts in Context
    • Sociolinguistics in French
    • Commercial Spanish
  • University of Valencia
    Modern Lanuages, Romance Languages, Literatures, and Linguistics
    University of Valencia
    • Norms and Usage of the Spanish Language
    • American Spanish
    • Latin American Literature
    • Advanced French
    • Advanced Portuguese
    • C1 Spanish in the Centre de Idiomas

    Extracurricular
    • Completed an assistantship of 100 hours as an English teaching assistant, teaching classes of 20+ students, correcting written work and editing a series of short tales for an audio book.
  • Swansea University Prifysgol Abertawe
    CELTA Certificate of English Language Teaching to Adults, Teaching English as a Second or Foreign Language/ESL Language
    Swansea University Prifysgol Abertawe
    Intensive course on the student-centred teaching method.
Projects (professional or personal) verified_user 0% verified
    Awards verified_user 0% verified
    • I
      Motivating Manager
      Issued by Expression for Growth
      I successfully completed the Motivating Manager programme ran by Expression for Growth. Over the course of a year, the programme consisted of 4 full training days as well as 4 group and individual coaching sessions to review the progress of the new skills and practices gained over this time as well as planning the further development I need to be a Motivating Manager.
      The programme enables managers to become skilled coaches, and introduce them to a unique, consistent and effective way to sustainably embed skills, tools and behaviours in business.
    Publications verified_user 0% verified
    • R
      Translation of From the Mountains to the Plains: Establishing Soviet Rule in Armenia and Azerbaijan (1920) by Vadim Mukh
      RGWR Oct
      Russian to English translation of an academic text. The text will soon be available in printed and e-book form.
    This is a community-created genome.