I am a Salesforce Engineer with hands-on experience designing, building, and optimizing scalable solutions on the Salesforce platform. My expertise spans Apex, Lightning Web Components (LWC), SOQL/SOSL, and Salesforce Flows, with a strong track record of delivering automation, custom applications, and integrations that improve efficiency and customer experience. I have worked across Sales Cloud, Service Cloud, Experience Cloud, and Data Cloud, and am skilled in data modeling, security design (profiles, permission sets, sharing rules), and CI/CD with Salesforce DX and Git. I frequently collaborate with cross-functional teams in Agile/Scrum environments, translating business needs into technical solutions. My background also includes building REST/SOAP API integrations, middleware (MuleSoft), Platform Events, and event-driven architectures, as well as unit testing, performance optimization, and deployment pipelines. Core Skills: Salesforce Apex, Lightning Web Components (LWC), Visualforce Salesforce Flows, Process Automation, SOQL/SOSL Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, Agentforce REST/SOAP APIs, MuleSoft, Integrations, Platform Events Salesforce DX (SFDX), CI/CD, Git, GitHub Actions Data Loader, ETL tools, Data Migration, Reports & Dashboards Security: Profiles, Permission Sets, SSO, OAuth, Compliance Agile/Scrum, Jira, Confluence, Stakeholder Communication Certifications: Salesforce Admin, Data Cloud Consultant, Service Cloud Consultant, Agentforce Specialist (working toward Platform Developer I) Contact:
rafikul.islam.ttu@gmail.com
